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i cannot connect to my wireless router which is attached to my wireless modem in a different room.

it is a linksys router.  i am using a dell laptop.  my husband can connect to it and he is using an hp laptop.

i was able to connect when i had an hp laptop.
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dgfoster31
Asked:
dgfoster31
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3 Solutions
 
X_layerCommented:
Which version of Windows? What error do you get? Do you "see" this network?
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n2fcCommented:
1) Make sure the wifi is "turned on" on the laptop... Sometimes it gets accidentally turned off, either by a special key-click combination or hidden switch...

2) Verify that the latest drivers are active for the wifi...  Depending on the model laptop or OS version. you might need to use a custom wifi connect driver rather than the Windows "built-in" wifi connector.

3) Offer up as much info as you can here... (As X layer asked!)... Dell laptop model, wifi model, OS Version, etc. to better allow people to offer up appropriate things for you to try!
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dgfoster31Author Commented:
your answer is extremely criptic.  i need more details. i am using windows 7 with auto updates turned on.  my laptop wifi is on.  if i go into room where wireless modem is i can connect wirelessly, but cannot connect wirelessly where linksys router is installed.

if i need to use a custom wifi connect, i need details of how to.
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X_layerCommented:
So you don't see linksys wireless network?
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dgfoster31Author Commented:
yes i do see wireless network but cannot connect to it.
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X_layerCommented:
Is this open or password protected network? Do you have correct password? Do you enter password right? Is maybe MAC filtering turned on?
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dgfoster31Author Commented:
it is an open network.  how do i check to see if mac filtering is turned on?
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X_layerCommented:
This is setting on router, so you must login into router and check settings there.
Google for your linksys router model and mac filtering.
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n2fcCommented:
If you CAN connect to modem but NOT the router...

1) How do you KNOW it is not connecting to the linksys?  Can you verify no IP address is assigned?
2) Perhaps it IS connecting to the linksys, but how is the linksys, in turn. connected? Is it just "hanging out" there on its own?  It ALSO needs to be connected on the back-end to the internet to provide end-to-end connectivity!
3) Your question is indeed cryptic, and more detailed info is needed to provide adequate help here!
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inetmanCommented:
1) all above comments are helpful. Here is another way to check. So if you can connect directly to the modem. Means that your wireless connection is setup correctly.

2) so and you can see the wireless router SSID? And you husband can check if there are any security setting as above for mac filtering. Or if he has to add your MAC ID to the router.

3) So if you old laptop can connect and your new one cant, I'm assuming you need to add your mac ID.

4) type  "CMD" in the box "search programs and files" after you click on the windows logo on the bottom left bar. And big black box should appear.

5) type "ipconfig /all" and find your wireless adapter and add your physical address to the mac filtering list and it should work now.

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dgfoster31Author Commented:
how do i check for mac filtering?  how do i add my physical address if i need to?
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inetmanCommented:
You need to find me your router model and I can find you further instructions.
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dgfoster31Author Commented:
router number is wrt150n.
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inetmanCommented:
Here is link where you can download manual if you don't have a copy.

http://www.fixya.com/support/p516780-linksys_wireless_n_wrt150n_router/manual-19992#

So you know how to login to your router? let me know if you need help with this.

Read chapter 3, The Wireless Tab - Wireless MAC Filter.

  It will explain if this is the issue. If you see any entries in your router here, this is why you are not able to connect to the internet.

Cheers.
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Istvan KalmarHead of IT Security Division Commented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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