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Thanks a bunch!!! it did work... :)
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<div class="content wysiwyg-content">
Hello experts!!<br />
<br />
I'm not an expert on Firewall Watchguard :( and I need your assistance ..<br />
The issue is with the watchguard settings...<br />
<br />
for some reason one group of users (Internet access group) is not able to use internet, they got the following message:<br />
&nbsp;&quot;REQUEST DENIED BY WATCHGUARD HTTP PROXY. Reason: service unavailable helper=Regular Webblocker.1' details = 'Webblocker not available'<br />
Method:GET<br />
Host: <a href="http://www.yahoo.com" rel="ugc">www.yahoo.com</a><br />
Path:/<br />
<br />
I have looked on<br />
Edit Policy Propieties....<br />
&nbsp;<a href="https://filedb.experts-exchange.com/incoming/2011/09_w37/496091/firewall-pic1.png" target="_blank" title="Policy properties (229 KB)"><img alt="Policy properties" class="file-block lazyload" style="max-width: 736px;" data-src="https://filedb.experts-exchange.com/incoming/2011/09_w37/496091/firewall-pic1.png" /></a> <a href="https://filedb.experts-exchange.com/incoming/2011/09_w37/496092/firewall-pic2.png" target="_blank" title="Proxy action conf (265 KB)"><img alt="Proxy action conf" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2011/09_w37/800_496092/firewall-pic2.png" /></a><br />
I have tried other groups and they access internet..<br />
<br />
I appreciate your help. :) 
</div>
</div>


firewall-pic2.png

firewall-pic1.png

Hello experts!!

I'm not an expert on Firewall Watchguard :( and I need your assistance ..
The issue is with the watchguard settings...

for some reason one group of users (Internet access group) is not able to use internet, they got the following message:
 "REQUEST DENIED BY WATCHGUARD HTTP PROXY. Reason: service unavailable helper=Regular Webblocker.1' details = 'Webblocker not available'
Method:GET
Host: www.yahoo.com
Path:/

I have looked on
Edit Policy Propieties....
 
 

I have tried other groups and they access internet..

I appreciate your help. :) 

Watchguard - webblocker not available

Software firewalls, also known as host-based firewalls, provide a layer of software on one host that controls network traffic in and out of that single machine. Most operating systems now include firewall software, but many available software firewalls include central distribution, antivirus systems and disaster recovery.

Software Firewalls

Hardware-based firewalls provide more sophisticated protection for inbound and outbound traffic than the simple Windows software firewall or the basic NAT firewalls found in routers. These devices implement techniques such as stateful packet inspection, deep packet inspection, and content filtering; and may include built-in antivirus and anti-malware protection.