Solved

Watchguard - webblocker not available

Posted on 2011-09-05
3
6,112 Views
1 Endorsement
Last Modified: 2013-11-16
Hello experts!!

I'm not an expert on Firewall Watchguard :( and I need your assistance ..
The issue is with the watchguard settings...

for some reason one group of users (Internet access group) is not able to use internet, they got the following message:
 "REQUEST DENIED BY WATCHGUARD HTTP PROXY. Reason: service unavailable helper=Regular Webblocker.1' details = 'Webblocker not available'
Method:GET
Host: www.yahoo.com
Path:/

I have looked on
Edit Policy Propieties....
 Policy properties Proxy action conf
I have tried other groups and they access internet..

I appreciate your help. :)
1
Comment
Question by:ARPI
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 32

Accepted Solution

by:
dpk_wal earned 500 total points
ID: 36487720
Under Webblocker; go to Advanced tab; under Server Timeout; I think you have set the option to:
Deny access to the web site
You can either change the action to Allow; or go to Servers tab and ensure that the IP listed for server has webblocker database installed.

For more information on webblocker look at links below:
http://customers.watchguard.com/articles/Article/3093?retURL=%2Fapex%2FknowledgeHome&popup=false
http://customers.watchguard.com/articles/Article/2374?retURL=%2Fapex%2FknowledgeHome&popup=false

Thank you.
0
 

Author Closing Comment

by:ARPI
ID: 36488710
Thanks a bunch!!! it did work... :)
0
 
LVL 32

Expert Comment

by:dpk_wal
ID: 36493400
Happy could help! :)
0

Featured Post

Put Machine Learning to Work--Protect Your Clients

Machine learning means Smarter Cybersecurity™ Solutions.
As technology continues to advance, managing and analyzing massive data sets just can’t be accomplished by humans alone. It requires huge amounts of memory and storage, as well as high-speed processing of the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this tutorial I will show you with short command examples how to obtain a packet footprint of all traffic flowing thru your Juniper device running ScreenOS. I do not know the exact firmware requirement, but I think the fprofile command is availab…
I recently had the displeasure of buying a new firewall at one of the buildings I play Sys Admin at. I had to get a better firewall than the cheap one that I had there since I was reconnecting the main office to the satellite office via point-to-poi…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…
Have you created a query with information for a calendar? ... and then, abra-cadabra, the calendar is done?! I am going to show you how to make that happen. Visualize your data!  ... really see it To use the code to create a calendar from a q…
Suggested Courses

622 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question