Problem with IE

awking00
awking00 used Ask the Experts™
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All of a sudden, I'm unable to access IE. I keep getting a message that "Internet Explorer has encountered a problem with an add-on and needs to close" with the additional message that "the following add-on was running when this problem occurred:"
Add-on Name: yt.dll

How do I resolve this problem?
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Top Expert 2011
Commented:
Uninstall Yahoo! Toolbar.
Dave BaldwinFixer of Problems
Most Valuable Expert 2014
Commented:
Go into Internet Options and disable add-ons and try again.
awking00Information Technology Specialist

Author

Commented:
The system I am having the problem with is at home and I am currently in my office. I will try the proposed solutions this evening and get back to you.
Papertrip,
Can you possibly describe the steps I need to go through to uninstall Yahoo toolbar?
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Control panel -> Programs and Functions

Look for Yahoo Toolbar in the list and uninstall it
Commented:
paulsauve is right.
There's a much cleanier solution tho:
Start Control Panel> Internet Options > Advanced Tab:
Click the Reset Button.

Will clean everything up
awking00Information Technology Specialist

Author

Commented:
Thanks to all

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