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Solved

Problem with IE

Posted on 2011-09-05
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Last Modified: 2012-06-21
All of a sudden, I'm unable to access IE. I keep getting a message that "Internet Explorer has encountered a problem with an add-on and needs to close" with the additional message that "the following add-on was running when this problem occurred:"
Add-on Name: yt.dll

How do I resolve this problem?
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Question by:awking00
6 Comments
 
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Accepted Solution

by:
Papertrip earned 500 total points
ID: 36486199
Uninstall Yahoo! Toolbar.
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LVL 84

Assisted Solution

by:Dave Baldwin
Dave Baldwin earned 500 total points
ID: 36486219
Go into Internet Options and disable add-ons and try again.
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LVL 32

Author Comment

by:awking00
ID: 36488684
The system I am having the problem with is at home and I am currently in my office. I will try the proposed solutions this evening and get back to you.
Papertrip,
Can you possibly describe the steps I need to go through to uninstall Yahoo toolbar?
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 33

Assisted Solution

by:Paul Sauvé
Paul Sauvé earned 500 total points
ID: 36490418
Control panel -> Programs and Functions

Look for Yahoo Toolbar in the list and uninstall it
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LVL 4

Assisted Solution

by:ZeevM333
ZeevM333 earned 500 total points
ID: 36501126
paulsauve is right.
There's a much cleanier solution tho:
Start Control Panel> Internet Options > Advanced Tab:
Click the Reset Button.

Will clean everything up
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LVL 32

Author Closing Comment

by:awking00
ID: 36502736
Thanks to all
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