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Lee AndersonFlag for United States of America

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Local Profile Not Loading

We recently upgraded our Domain servers from 2003 to 2008. About a week later, users with non-roaming profiles started having problems. Basically, these users (one being my account) is not set to roam. I have a profile stored locally. However, when I restarted today and logged in, the PC did not load into my profile. It instead created a new user profile folder named user.domain. When I restart the computer, this user.domain folder is deleted and the cycle started over.

I cannot figure out why the local profile already stored is not being loaded.

I am not sure what has happened here.

This is happening for two users that I am aware of: one on WinXP and one on Win7.

Thanks in advance for the help!
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lauchangkwang
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>> When I restart the computer, this user.domain folder is deleted and the cycle started over.

So do you mean after you restart the computer, the profile "user.domain" is gone?? it is just like a temp profile ?? Let say you save a file under that profile, restart the PC, the file will gone as well ??
Check the permissions of the profile folder and the profile registry. The domain user account should have full Filesystem and registry permissions.

Check if the profile is still in the registry Profile list:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
Try to run this registry fix (it has helped me a lot of time) but at your own risk.
 
[POTENTIALLY DANGEROUS REGISTRY EDIT REMOVED]
It would be unwise to import a reg with profile information of accounts that don't exist on the OP's domain....
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Yes, when the user logs in it creates the folder 'c:\Documents and Settings\user.domain\'. When the user reboots the computer, this profile is removed.

Right now we have tried to rename the user profile in 'c:\Documents and Setttings' from 'user' to 'user1', reboot the computer and have the user log back on. When they log on, it creates the 'user' profile folder. However, as soon as we restart, the 'user' folder is removed.

I also checked the registry key for: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

and the user does not have an entry under. The only users with entries are: systemprofile, LocalService, NetworkService, Administrator

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deroode
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I checked our GPO's and the 'Delete Cached Copied of Roaming Profiles' was 'Not Configured'.

As far as the 'tool' to delete profiles, we did have DELPROF running in a Startup Script. We disabled this and I am in the process of check to see if this was causing the issue. Does DELPROF not work properly in a 2008 domain environment?
There are multiple flavours of delprof. The versions i have seen will delete any profile that is not active, except the administrator and systemservice profiles.
It seems like we already found out the root cause that cause by the "DELPROF" function in a startup Script. Theoretically the "DELPROF" is not suitable to used for the non-roaming profiles as a script, unless your end got 2 differents startup scripts where 1 for roaming profile with "DELPROF" & 1 for non-roaming profile without the "DELPROF" ......

Let see how is your monitoring status ... :)
That appears to have been the issue. Something with the script was recognizing that the profiles were older than the days we had specified for DELPROF. I am not realyl sure what would cause DELPROF to recognize the profiles as being older that they actually were.

After disabling the GPO that ran DELPROF the issue appears to be resolved.