Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 400
  • Last Modified:

Unable to connect to internet

I am using Linksys E1550 and a Win XP PC. Though, I am able to connect to the wireless network, I am unable to connect to the internet.

Please let me know what could be going wrong.

Thanks!
0
dshrenik
Asked:
dshrenik
  • 8
  • 6
  • 3
  • +1
1 Solution
 
PapertripCommented:
This is a pretty broad question with not enough details.

Are other computers on this wireless connection able to reach the internet?
Are you able to reach the internet via a wired connection to the same router?

Too many questions, not enough info, please provide more details.
0
 
dshrenikAuthor Commented:
Other computers are able to connect to the wireless router and connect to the internet.
I am to connect to another wireless network, but not the Linksys one.
0
 
PapertripCommented:
This comment:
I am to connect to another wireless network, but not the Linksys one.
Does not play well with your original comment:
I am using Linksys E1550 and a Win XP PC. Though, I am able to connect to the wireless network,

Are you able to connect to your new Linksys via wireless or not?

Need clear details.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
dshrenikAuthor Commented:
Sorry - I meant I am able to connect to the newtwork, but not to the internet.
But, I am able to connect to another router and internet, through it.
0
 
PapertripCommented:
Is there any other computer that can access the internet via wireless through the new Linksys?
0
 
dshrenikAuthor Commented:
Yes, 2 of my friends are able to access internet via the new Linksys.
0
 
inetmanCommented:
Is there a mac filter or mac address list that only allows your laptop to work only when on that list.

You have to login and verify that your router doesn't have this enabled.
0
 
dshrenikAuthor Commented:
I don't think that is the case because two of my friends are able to connect to the internet through the router.
0
 
inbox788Commented:
Have you tried rebooting everything including the router and your system?
0
 
dshrenikAuthor Commented:
I did!
0
 
dshrenikAuthor Commented:
I am wondering it is a problem with encryption. Because my computer is able to connect to internet through a router that does not need a password.
0
 
inetmanCommented:
try a factory reset on the router to see if it will fix the problem. Also you can try to remove your wireless network drivers and re-install them. This is fixed wireless issues for many of my clients.
0
 
dshrenikAuthor Commented:
I already tried factory reset. Can you tell me where I can downloads wireless network drivers for Windows XP?
Thanks!
0
 
inbox788Commented:
Have you tried turning off firewall and antivirus on your PC?
0
 
inbox788Commented:
Also, try to ping google.com as well as an IP directly (i.e. "ping 74.125.224.49"). Next try a browser (which are you using?) and going directly to 74.125.224.49 versus google.com.

0
 
inetmanCommented:
the drivers should be on the disks that come with your laptop. Or they will be on a hidden partition on your laptop.
0
 
inetmanCommented:
have you tried turning off the password on the router and trying to connect to the internet?
0
 
inetmanCommented:
have you tried connecting to the router using a wired connection?
0
 
dshrenikAuthor Commented:
Yes, it is working through a wired connection.
0
 
inetmanCommented:
Have you tried disabling the router password and connecting to it?
0

Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

  • 8
  • 6
  • 3
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now