?
Solved

outlook 2007 and 2010 error

Posted on 2011-09-06
6
Medium Priority
?
224 Views
Last Modified: 2012-05-12
Hi i am getting an error when i add an exchange id to outlook.
ERROR: Action cannot be completed. Cannot find exchange server. outlook has to be online to complete the setup.
And also it says--- cannot resolve exchange mailbox names.

client pc-- xp
server- sbs2003
xchange-2003
outlook--2007/2010
0
Comment
Question by:ramkasula
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 17

Expert Comment

by:Gaurav Singh
ID: 36487393
0
 
LVL 1

Expert Comment

by:Welten
ID: 36487403
Gonna need some more info for this one... just to rule out the obvious.. :-)

Is both the server and the client in the same network?
Is the client computer a memeber of the Windows domain?
Is the user logged in with a domain account?
Does the client have the server as its only DNS server in the network setup?
Are other clients working or is this the first client for this server?
Does OWA work for this user?
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 7

Expert Comment

by:shahzamm
ID: 36487668
try this
configure outlook to default delivery to PST first
open outlook
in outlook 2007: File -> Uncheck Offline Mode\
in outlook 2010: send/recieve tab -> disable work offline
then close outlook & configure exchange acount
0
 

Author Comment

by:ramkasula
ID: 36488595
hi...

@welten......

1. yes both are on the same n/w
2. yes its a member of windows domain
3. yes logged into domain
4. yes server is d only dns
5. its only 2 client pc's with which i am having issues, both r running xp pro & outlook2010/2007.
6. does not use OWA

tanx
0
 
LVL 1

Accepted Solution

by:
Welten earned 2000 total points
ID: 36494580
OK.

The servername you type in, does it resolve if you ping it from a cmd-prompt?
Have you also tried servername.<localdomain> as in e.g. server.domain.local?

I take it you have more than 2 clients in total and that the other Outlook-clients are working.
Could it be that you have installed/upgraded/changed a firewall or its settings on the server since the time you configured Outlook on the other Outlook-clients?

Refer to http://technet.microsoft.com/en-us/library/bb331973.aspx for lists of ports required for Exchange 2010.

0

Featured Post

Want to be a Web Developer? Get Certified Today!

Enroll in the Certified Web Development Professional course package to learn HTML, Javascript, and PHP. Build a solid foundation to work toward your dream job!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video discusses moving either the default database or any database to a new volume.
Suggested Courses
Course of the Month14 days, 18 hours left to enroll

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question