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Have a working print server (2008 R2) but can't add new drivers

Posted on 2011-09-06
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Last Modified: 2012-05-12
I had some difficulty adding printers initially to my print servers but got them set up and promoted them to domain controllers.  I need to update some drivers but neither server will let me.  I get an error message Operation cannot be completed 0x00000002.  I have turned off UAC, turned on the firewall and even demoted the dc on one of them to no avail.  I am logged in as the domain admin, which is the same account I used to set them up initially.
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Question by:Roachtek
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9 Comments
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 36488754
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Author Comment

by:Roachtek
ID: 36489011
In this case I'm trying to update the 64 bit drivers.
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LVL 59

Expert Comment

by:Darius Ghassem
ID: 36489024
Odd. Usually the error code points to an issue with 32-bit drivers going on 64-bit server
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Author Comment

by:Roachtek
ID: 36489069
I'm working on the server itself.  I have tried updating from my Windows 7 desktop but it fails too.  The Windows Firewall needed to be turned on to add the printers in the first place.  We have a GPO that turns it off.  I have turned it back on locally but still fails.
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LVL 59

Expert Comment

by:Darius Ghassem
ID: 36489084
Have you tried removing printer then installing with new driver
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Author Comment

by:Roachtek
ID: 36489086
I can't add the driver by itself either.  I can't add a new printer as well.
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LVL 59

Accepted Solution

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Darius Ghassem earned 500 total points
ID: 36489119
Has to be driver. Have you tried installing on a client? Could be a driver issue. I would re-download driver.
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Author Closing Comment

by:Roachtek
ID: 36497247
I did try adding another printer with a different driver and it installed.  The Lexmark printing solution appears to be junk.

Thanks!
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