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Word cannot start the converter mswrd632

Posted on 2011-09-06
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Last Modified: 2012-05-12
I tried to open an attachment but I got the message: Word cannot start the converter mswrd632.
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Question by:JCCANYHELPDESK
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eddymel earned 50 total points
ID: 36488808
i know that this a problem with a windows update, i don't know which version of Windows you're using but im pretty sure this will help:

Click Start, click Run, type regedit, and then click OK.

Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Text Converters\Import\MSWord6.wpc
On the Edit menu, click Delete.
Click Yes.
Exit Registry Editor.

NOTE: For x64 systems above path is slightly changed:
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\ CurrentVersion\Applets\Wordpad
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by:JCCANYHELPDESK
ID: 36530366
It does not work
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