Xenapp 5 App slowness

TPRays
TPRays used Ask the Experts™
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Hello,

Fairly new install of Xenapp 5 on ESX 4 Host.  Local profiles.

Users are starting to complain about app slowness, Word, Outlook, and saving a file.

Can anyone point me in a direction to start checking some things?  Everything was working fine the past 2 months, speed wise.

Here is part of an email from a user:


Yes, Citrix has been obnoxiously slow this past week (compared to when I first started using it).  I at first thought it was because I was on the web server/in Dreamweaver a lot, but it seems to be slow (like the old system) for everything.  Saving in word/excel is one of the items I’ve had issues with as well.  

I then thought that maybe it was my computer, so deleted the cookies on my computer and through the Citrix IE system, but it didn’t but it didn’t help.  Maybe there might be something there?   My biggest problems are in saving (as Pat indicated), and when trying to switch between screens.  It has a 5-10 second delay like it did in the old system. (Probably 15-20 seconds for saving).  
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Author

Commented:
Here is more from another user:

When I save with the F12 function, it does save quickly.  Going through the traditional route takes the longest.    Also, maneuvering through the files on Citrix still goes very quickly, it seems that when you log into the software, is when the delays start.

Lots of reasons why Citrix can be slow.

The easy thing to try is to give the user a new empty profile and see if things improve.
Tony JohncockLead Technical Architect
Commented:
These all seem like they may be related to storage.

As well as the above, I'd be looking at the event logs of the server and any file server in play.
To troubleshoot Slow Logons into Citrix, have a look into this, one of the best Citrix Articles.
http://support.citrix.com/article/CTX101705

Author

Commented:
Great Link! Thanks, it really helped.

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