troubleshooting Question

Xenapp 5 App slowness

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TPRaysFlag for United States of America asked on
Citrix
5 Comments1 Solution468 ViewsLast Modified:
Hello,

Fairly new install of Xenapp 5 on ESX 4 Host.  Local profiles.

Users are starting to complain about app slowness, Word, Outlook, and saving a file.

Can anyone point me in a direction to start checking some things?  Everything was working fine the past 2 months, speed wise.

Here is part of an email from a user:


Yes, Citrix has been obnoxiously slow this past week (compared to when I first started using it).  I at first thought it was because I was on the web server/in Dreamweaver a lot, but it seems to be slow (like the old system) for everything.  Saving in word/excel is one of the items I’ve had issues with as well.  

I then thought that maybe it was my computer, so deleted the cookies on my computer and through the Citrix IE system, but it didn’t but it didn’t help.  Maybe there might be something there?   My biggest problems are in saving (as Pat indicated), and when trying to switch between screens.  It has a 5-10 second delay like it did in the old system. (Probably 15-20 seconds for saving).  
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