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Dell 4600

I have the above Dell which is now past its warranty period. The service tag for this pc is 8RYJV31. I would like to enquire if this pc is capable of being upgraded to windows 7 professional.
I upgraded and it was running without any problems until it now fails to start normally.
thank u.

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jamietoner

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David-Howard

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johnb6767

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jcimarron

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Jegajothy vythilingam

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in response to jcimarron, I went ahead and installed windows 7 professional as the vendor gave me the OEM version, and it ran without any problems for some time until it started giving problems. I am not sure whether users were downloading things from the internet and the pc got hit by aliens. I checked for viruses following the advice from previous posts and it passed except for some tracking software. But it still will not boot normally. Thus, I wss back to square one. It looks like I just have to abdndon this pc and just go and get a new one that will run windows 7 without any problems.

K_Wilke

open up the PC and make sure that there are no capacitors that are blown or are bulging.
If so then the motherboard needs to be replaced.
Thanks,
Kelly W.

jcimarron

jegajothy--Do not give up yet. The PC may still be usable.
There are several things to try with that OEM disk.
1) Start up Repair
http://windows.microsoft.com/en-US/windows7/products/features/startup-repair
http://www.sevenforums.com/tutorials/681-startup-repair.html
http://www.howtogeek.com/howto/32523/how-to-manually-repair-windows-7-boot-loader-problems/
2) Repair Install http://www.sevenforums.com/tutorials/3413-repair-install.html
3) Full Clean Install.
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html
This will cause you to lose all personal data and installed programs. So, if you can, back those up to an external location before doing a Clean Install.