troubleshooting Question

Back up Exchange 2010 on Server 2008

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YMartin asked on
ExchangeWindows Server 2008
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We migrated a customer to Server 2008 and Exchange Server 2010 about 2 months ago. Everything has settled down enough for me to start addressing the need to backup Exchange.
Last week I used Windows Server Backup to backup C:\Program Files\MicorsoftExchange Server\V14\Mailbox to a network drive. It ran for 23 hours. When I checked the properties of the databases (active and archive) in EMC neither showed having been backedup and the log files in the Mailbox folder weren't committed.
This last Friday, I ran backup again, this time backing up the entire C: drive to the network drive. It ran for 26 hours but still did not "back up" the databases nor commit the log files.
We don't have an extra drive on the server that hosts Exchange so this Friday we plan to backup the C: drive to a folder on the C: drive - I'm leary about that.
Basic questions:
1)     How do we back up Exchange so that it recognizes that it was backed up and commits the log files? Is there something that we have to do in Exchange?
2)   If we install an additional drive on the server to be used for backup - what benefit from a disaster recovery perspective do we get from having the only copy of Exchange on a drive on the same box?
3)   Is there some economical third party software that provides the functionality that ntbackup provided on server 2003?
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