Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

backup exec 10 issue backing up Exchange 2003

Posted on 2011-09-06
7
Medium Priority
?
559 Views
Last Modified: 2012-05-12
I have recently upgraded one of our servers to Backup Exec version 2010 R3.
I was backing up the exchange/first storage group as part of my normal backup run but had not yet installed the updated remote agents as thought it would need each server to be rebooted so scheduled for a later date after working hours.
I could see from the job logs that even though the updated agents were not installed that the data was being backed up. Is shows as 90gb being backed up from the exchange information store.
Now I am trying to restore a previous version of a mailbox but when I look in the information store folder from the restore catalogue there is nothing there. The job log proves that 90gb is being backup up though.
I have installed the agents now but still cannot see the contents from the tape.

The message in the job log states:

The following backup sets contain Microsoft Exchange data. Due to the integration between Exchange and Active Directory Symantec recommends that you install and use the Active Directory Recovery Agent to better manage your Microsoft Exchange data:
    \\exchange\Microsoft Information Store\First Storage Group
To learn more about Backup Exec agents and options, go to http://entsupport.symantec.com/umi/V-79-8192-58206.

Please advise.
 
0
Comment
Question by:gpersand
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
7 Comments
 
LVL 32

Accepted Solution

by:
Rodney Barnhardt earned 2000 total points
ID: 36495347
What version did you upgrade from? There are major changes in 2010. To get proper interaction, you really need the updated agent. If you go ahead and install the correct agents, then you may be able to restore the data from the backup. It does say that these are only recommendations, so have you actually attempted a restore and had it error out?
0
 
LVL 7

Expert Comment

by:denbosse
ID: 36498420
You will only see mailbox data if you backed up the information store with the GRT option activated.
Did you have it activated when you were backing up? If not, the 90Gb is the monolitic database, but you won't have the option to restore the individul mailboxes.

If that's the case, or if you did have GRT active but it didn't work, you can still recover the mailbox from the monolitic database backup, but you will have to restore to the "Recovery Storage Group". http://www.symantec.com/docs/TECH29719  will get you started if you're not familiar with the process. Follow that with steps under the heading "Recovering a Mailbox Store" in http://www.msexchange.org/tutorials/Recovering-Mailboxes-Exchange2003-SP1.html  (without doing the recovery in Fig. 5 of course).
0
 

Author Comment

by:gpersand
ID: 36501004
Morning, I installed the updated agent last night and now can see the contents of the tape. feew , though I may need to purchase the AD recovery licence for each of my dcs for it to work in the future.

Thanks for the input .  
0
Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

 

Author Comment

by:gpersand
ID: 36501678
I've requested that this question be closed as follows:

Accepted answer: 500 points for denbosse's comment http:/Q_27293219.html#36498420
Assisted answer: 0 points for gpersand's comment http:/Q_27293219.html#36501004

for the following reason:

resolved myself
0
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 36501679
I made the statement in my post that due to changes in version you needed to update the agent and that the AD add-on was merely a suggestion. Since updating the agent solved your problem, I believe my solution should be the accepted one.
0
 

Author Comment

by:gpersand
ID: 36501685
Sorry rbarnhardt. How can I change so that you are awarded the points??
0
 

Author Comment

by:gpersand
ID: 36501688
done now. Sorry again. Much appreciated.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastroph…
In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question