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Can't read shared folders

Posted on 2011-09-06
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Last Modified: 2013-11-05
We have two servers running 2008 standard.  One is inside a domain, the other is not.  For some reasons that have to do with the software we are running, moving the outside server into the domain is not recommended.  We also need to keep the server inside the domain, inside the domain.

We are running Prinergy on the server that is not on the domain.  It needs to write to the shared drive that is on the domain computer, but is unable to do so.  

We can get outside computer to write to a 2003 server that is in the domain.

I have given the Prinergy computer complete permissions for the share etc.  

The Prinergy computer can see the shared drive, but cannot write to it.

Any help would be appreciated.

I am only "in" this location three days a week.  So, if I don't respond immediately, I will as soon as I am back in this location.
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Question by:mjburgard
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Expert Comment

by:JohnGrunwell
ID: 36489451
Check the firewall settings on the server
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Expert Comment

by:Darius Ghassem
ID: 36489455
Does the workrgoup server have a username and password that is on the domain or locally on the other server?

The user account and passwor will need to be the same on both servers
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Expert Comment

by:JohnGrunwell
ID: 36489456
In permissions on the shared folder do you have everyone with read and write permission?
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Author Comment

by:mjburgard
ID: 36489483
John - yes to the permissions
Dariusg - yes to the user accounts
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Expert Comment

by:JohnGrunwell
ID: 36489524
Try disabling the firewall on the 2008 machine
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Author Comment

by:mjburgard
ID: 36489581
Just tried disabling the firewall - no change.  Still can't write.  The error message says Failed to create the exported-job file
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Expert Comment

by:Darius Ghassem
ID: 36489643
Do you have a existing connection?
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Author Comment

by:mjburgard
ID: 36489653
yes.  I can see the share on the network
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Expert Comment

by:Darius Ghassem
ID: 36489811
So, you are getting an error when writing but you can read?

What are the permissions on the folder?

Remove AV for testing
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Author Comment

by:mjburgard
ID: 36489837
The permissions -
Everyone can read and modify.
the Login for the server that is off the domain - Full control
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Expert Comment

by:Darius Ghassem
ID: 36489845
Everyone should be remove since Everyone encompasses the Login for the server as well.
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Author Comment

by:mjburgard
ID: 36489995
Everyone has been removed, but that really doesn't affect my ability of inability to write to this share.

Still working on it on this end.  I suspect it will be something simple, but you never know.
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Expert Comment

by:Darius Ghassem
ID: 36490098
When you  have a group with more restriction like Everyone doesn't have write ability then the user will get the most restrictive permissions which in the cause would be Everyone permissions.

Check Share and NTFS permissions
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Accepted Solution

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mjburgard earned 0 total points
ID: 37171710
Permissions were all ok.  I created another folder in the folder that would not work and that folder does work.  Not sure why, but marking this one closed for now.
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Author Closing Comment

by:mjburgard
ID: 37194301
it works, but doesn't explain the initial problem
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