Solved

Where have my Restore Points gone in Windows 7 Pro 64-Bit?

Posted on 2011-09-06
4
479 Views
Last Modified: 2012-05-12
One of my customers was having a problem connecting to her Kindle.  After doing all the things suggested on forums and at Amazon support, I thought I would set Windows back to a time befor the problem started.  The problem is that there is exactly one Restore Point!  I know for a fact that I set a Restore Point after I configured the system  Also, the system is fully updated so Windows Update has to have created many Restore Points.  I checked the amount of space available to store Restore Points and it was 10GB.  The one Restore Point available was using 650MB.  Anyway, I increased the storage area available to 50GB (It's a 1 terabyte drive.)

I've added my own restore point and did a Windows Update which added another.  Are these going to disappear.  My customer is very concerned about this and I've never seen this happen before.  Does anyone have a clue?

By the way, she has Kaspersky Internet Security which has not complained about any problems.  I'm aware that an infected Restore Point could be removed by and Antivirus program but the program would have kicked up a big fuss if it were doing anything like that.

Anyone have any ideas about this?
0
Comment
Question by:sexygeek
  • 2
  • 2
4 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 36489872
0
 
LVL 30

Accepted Solution

by:
ded9 earned 500 total points
ID: 36489893
Can also follow the steps mentioned in this ms article

http://support.microsoft.com/kb/2506576




Ded9
0
 

Author Comment

by:sexygeek
ID: 36492265
Thanks, I've read both items though I think I will look the first one over again.

In the second article MS says "Systems with a dual boot with Windows XP will also cause system restore points to be deleted."  I set up XP Mode for the customer.  I hope this doesn't cause this problem.  I'm going to do a little research on that.
0
 

Author Closing Comment

by:sexygeek
ID: 36546417
I increased the storage size and the Restore Points have not diappeared as of last week.  Thanks!
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Join & Write a Comment

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
One of the features I've come to appreciate about Windows 7 and Windows Server 2008 R2 is the ability to pin applications to the task bar. As useful a feature as I've found this, it does have some quirks.  For example, have you ever tried pinning an…
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now