ccorino1
asked on
How to see Add/Remove Programs before bootup.
Hi All,
I have a Windows XP machine that is in a vicious reboot cycle. I believe this is due to a virus or possible failing hard drive.
Let's assume it's a virus. Does anyone know a program/utility/feature that will allow me to see what programs are installed on the computer before I format it? Even a simple Add/Remove Programs Display will be fine, it just has to be in a boot utility because I cannot get to the desktop at all. One of my coworkers has a "Boot CD" and it has a ton of utilities on it, but I don't know what each and every one of them does.
Any thoughts?
I have a Windows XP machine that is in a vicious reboot cycle. I believe this is due to a virus or possible failing hard drive.
Let's assume it's a virus. Does anyone know a program/utility/feature that will allow me to see what programs are installed on the computer before I format it? Even a simple Add/Remove Programs Display will be fine, it just has to be in a boot utility because I cannot get to the desktop at all. One of my coworkers has a "Boot CD" and it has a ton of utilities on it, but I don't know what each and every one of them does.
Any thoughts?
Boot CD edited - see admin post - MASQ
Booting into Safemode should disable most viruses. You can look in the program list and try uninstalling the offending app if you see it.
After you stop the rebooting, I'd run a full scan with these utulities in regular mode:
TDSKiller
Superantispyware
Malwarebytes
If necessary, go to bleeping computer.com, download and run ComboFix, but it should be run in regular mode..
After you stop the rebooting, I'd run a full scan with these utulities in regular mode:
TDSKiller
Superantispyware
Malwarebytes
If necessary, go to bleeping computer.com, download and run ComboFix, but it should be run in regular mode..
ASKER
Thanks crisco and TG, but booting into Safe Mode does not work either.
Can you try scanning the hard drive from another computer?
F8 while booting, and select "Disable automatic restart on system failure"....
Post the BCCode please.....
Post the BCCode please.....
ASKER
johnb6767 - I receive the blue screen of death with the stop error 0x0000007E and it also says "kdcom.dll - Address F789815e BASE AT f7897000, Datestampe 4E553A48.
I think Windows is severely corrupt.
I think Windows is severely corrupt.
If the system is that bad, you are probably better off with a fresh install.
I suggest these methods of backing up your data:
1. Trying to stablize the system and then baclup your documents
2. Boot with a utility like Partition Manager from Paragon (or simular app) that allows you to copy for important files to an external USB drive.
I suggest these methods of backing up your data:
1. Trying to stablize the system and then baclup your documents
2. Boot with a utility like Partition Manager from Paragon (or simular app) that allows you to copy for important files to an external USB drive.
Hi Ccorino1,
Since your computer was in a reboot loop it must have a last known good configuration saved.
DId you just try to use the Last Known Good configuration from F8 to check if the system is able to boot properly?
DId you install anything on your computer since the last successful boot?
Thanks,
Since your computer was in a reboot loop it must have a last known good configuration saved.
DId you just try to use the Last Known Good configuration from F8 to check if the system is able to boot properly?
DId you install anything on your computer since the last successful boot?
Thanks,
Sounds like you have a Master Boot Record Rootkit from the TDSS family of malware. Try this:
Boot into the "Recovery Console" from a Windows XP installation CD and issue the following commands:
FIXMBR (fixes the Master Boot Record - MBR)
FIXBOOT (fixes the Volume Boot Record)
http://helpdeskgeek.com/how-to/fix-mbr-xp-vista/
http://cleanbytes.net/the-new-boot-record-viruses-tdl4-how-to-fix-the-master-boot-record-mbr
Boot into the "Recovery Console" from a Windows XP installation CD and issue the following commands:
FIXMBR (fixes the Master Boot Record - MBR)
FIXBOOT (fixes the Volume Boot Record)
http://helpdeskgeek.com/how-to/fix-mbr-xp-vista/
http://cleanbytes.net/the-new-boot-record-viruses-tdl4-how-to-fix-the-master-boot-record-mbr
ASKER CERTIFIED SOLUTION
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ASKER
This is the solution for anyone else on EE looking for the same thing.
Also you might want to try taking out the hard drive and plugging it into another computer and scan it that way.