Re-create the "Mail Recipient" when using "Send to" options for files.

Posted on 2011-09-06
Medium Priority
Last Modified: 2012-05-12
Some of our users has Windows 7 Installed. When some emails out attachments, they right click it and chooses to "Sent To" and then selects "Mail Recipient". It opens and creates a new email fine. Upon pressing SEND it gives a "FIXMAPI 1.0 MAPI Repair Tool has stopped working" It does successfully email though. Re-creating the outlook profile make this error go away for the "send to" part but for example they they use the snipit tool and choose the "email recipient" it still happens.

I attached a screenshot.
Question by:Reinhartlaw
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Expert Comment

ID: 36490816
Re-create the "Mail Recipient" when using "Send to" options for files.

Didn't we already visit this?

Author Comment

ID: 36491676
It did, but we realized this only fixed the "send to" option. When you choose the email recipient in the snippit tool, it still occurs.

Author Comment

ID: 36497685

Accepted Solution

Reinhartlaw earned 0 total points
ID: 36498046
Turned out to be some third part software that was installed that had outlook voicemail intergration installed. Thanks anyways!

Author Closing Comment

ID: 36521413

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