Access under Citrix

I do not have access under Citrix.

It initiates the connection but nothing happens and it ends with a error message " routing impossible".
please can you help me? its verry urgent
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DRRAMConnect With a Mentor Author Commented:
the problem is solved using the Citrix Client
Darrell PorterEnterprise Business Process ArchitectCommented:
Are you traversing a firewall on either side?
Can you tracert to the external IP address of the Citrix server? Can you tracert to the external name of the Citrix server, if it has one?
If the client machine and the Citrix server are on the same subnet, can you ping the Citrix server by IP address?  By name?
DRRAMAuthor Commented:
I have a proxy pac
DRRAMAuthor Commented:
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