troubleshooting Question

Best way to have reply emails entered into a Lotus Notes form document

Avatar of ajl7519
ajl7519 asked on
Lotus IBM
18 Comments1 Solution331 ViewsLast Modified:

I have a ticketing database that I would like to setup so I can email from the ticket and when the user responds to have that information go directly into the ticket. Basically, I would to email directly from the ticket (I am assuming I can create a email form tied to the ticket) and to have thread documented into the ticket.

What would be the best way to accomplish this?

Thanks in advance..
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