troubleshooting Question

Best way to have reply emails entered into a Lotus Notes form document

Avatar of ajl7519
ajl7519 asked on
Lotus IBM
18 Comments1 Solution331 ViewsLast Modified:
Hello,

I have a ticketing database that I would like to setup so I can email from the ticket and when the user responds to have that information go directly into the ticket. Basically, I would to email directly from the ticket (I am assuming I can create a email form tied to the ticket) and to have thread documented into the ticket.

What would be the best way to accomplish this?

Thanks in advance..
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 18 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 18 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros