?
Solved

On my Exchange 2003 System Manager the mailbox for a user is 253MB, but on his PC on outlook the mailbox size on server is 25 MB, why the Exchange System Manager mailbox size is different?

Posted on 2011-09-06
18
Medium Priority
?
308 Views
Last Modified: 2012-05-12
On my Exchange 2003 System Manager the mailbox for a user is 253MB, but on his PC on outlook the mailbox size on server is 25 MB after a mail purge, why the Exchange System Manager mailbox size is different?, how can I synchronize the same size.
0
Comment
Question by:hect_mart
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 10
  • 7
18 Comments
 
LVL 49

Expert Comment

by:Akhater
ID: 36491754
when did you clean up the mailbox ? typically the size should get back to "normal" when the background cleaning process starts.

did you restart the informaiton store ?
0
 

Author Comment

by:hect_mart
ID: 36491805
I cleaned up early tomorrow, maybe 8 hours ago, and no I did not restart the information store? do you suggest to restart it?, maybe on night.
0
 

Author Comment

by:hect_mart
ID: 36491932
ups sorry, I cleaned up early today.
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
LVL 49

Assisted Solution

by:Akhater
Akhater earned 2000 total points
ID: 36491948
yes please do restart the information store or wait up to 24 hours for the cleanup process to run
0
 

Author Comment

by:hect_mart
ID: 36492071
thanks I will, and I will let you know the results
0
 

Author Comment

by:hect_mart
ID: 36495776
Hi, I reboot the server, but it still have the same problem, the mailbox size on the server and on the user outlook is very different.
Any other suggest?
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36509067
oops sorry I kind of missed this question. what SP are you running on your exchange ?
0
 

Author Comment

by:hect_mart
ID: 36510644
SP2, thanks.
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36510707
what about the rentention period what is it set to for deleted items?
0
 

Author Comment

by:hect_mart
ID: 36510952
3 days
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36511298
are we pasted these 3 days? There was a bug with this but it was solved, if i remember well, with sp1
0
 

Author Comment

by:hect_mart
ID: 36511546
yes, 7 days, the user move and delete all his mails, then 4 days ago I reboot the server.
0
 
LVL 49

Accepted Solution

by:
Akhater earned 2000 total points
ID: 36512587
this is the bug I was referring to http://support.microsoft.com/kb/891789 but it doesn't seem to apply in your case.

to clear your mind about the retention period, try to exmerge this mailbox if the pst is as big as the report of ESM then it is the retention period
0
 

Author Comment

by:hect_mart
ID: 36532655
I will Try to Exmerge the account, I will let you know
0
 

Author Comment

by:hect_mart
ID: 36581909
The problem was fixed with SP3 for Exchange.
Thanks a lot.
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36582078
great ! thanks for the update
0
 

Author Closing Comment

by:hect_mart
ID: 36988911
* good solution
* easy to implement
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question