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Mozilla Thunderbird - EMail body with embedded address book in gray.

Posted on 2011-09-06
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Last Modified: 2013-12-07
Mozilla Thunderbird.

New message or reply, embeds email address book within body of text.
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Question by:mph23
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Marc Z earned 2000 total points
ID: 36506280
Version of Thunderbird?  Version of Operating System?
Have you tried starting Thunderbird in it's Safe Mode, not windows safe mode.
Depending on OS, different ways to access TB Safe Mode. See this link

http://support.mozillamessaging.com/en-US/kb/safe-mode?s=safe&as=s

You may need to create a new TB profile.
http://support.mozillamessaging.com/en-US/kb/profiles?s=profile+&as=s
http://kb.mozillazine.org/Profile_Manager
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Author Comment

by:mph23
ID: 36506895
Thanks for your reply...we got it figured out.
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LVL 30

Expert Comment

by:Marc Z
ID: 36506902
Great to hear?  What caused it? or how did you fix?
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LVL 30

Expert Comment

by:Marc Z
ID: 36528383
Glad  to hear the new profile worked.
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