Excel 2003 not loading some spreadsheets
Posted on 2011-09-06
I have an employee that is unable to open a spreadsheet from his mapped drive (remote drive on a server) but he is able to open the same spreadsheet when it is accessed from his hard drive.
He is running XP Pro SP3, and Excel 2003. System shows no available patches, and he is able to open other, smaller .xls files from the remote drive. The file that is failing is just over 3GB and has somewhere around 54k cells (this should be under the maximum for Excel 2003).
This problem just popped up over the weekend so I suspect that there was a patch or that he made some change to his machine, but he is not tech savvy enough to tell me what it was.
Anyone have any ideas as to why this is happening? Also to save everyone the trouble, the employee has expressed a strong preference for Excel 2003 over 2007 as he is unfamiliar with where many of the features have been moved. So a possible solution would be preferable to an upgrade for him.