Solved

Lotus 123 files continue to get corrupt

Posted on 2011-09-06
6
1,277 Views
Last Modified: 2012-05-12
Hello Experts, I have a client that uses Lotus 123 version n9.8.  We have to restore at least two files a week from backup because they continually get corrupt.  From what the users tell me they think this happens when they are saving the files.

I just installed a desktop/server to share the files throughout the network thinking this may be a problem however, the users have told me that this happened when the files were local to their system.

Any ideas of how to prevent this and what the exact problem may be?
0
Comment
Question by:tucktech
  • 2
  • 2
  • 2
6 Comments
 
LVL 79

Expert Comment

by:David Johnson, CD, MVP
ID: 36493325
I realize that this does not help, but it is time to retire this old dog..
0
 
LVL 92

Expert Comment

by:nobus
ID: 36493828
anything wrong with their disk?
you can run a disk diag, and  chkdsk on it
0
 

Author Comment

by:tucktech
ID: 36503388
Hello ve3ofa,  I am not familiar with the current Lotus 123 software.  The last time I worked with Lotus was about 25 years ago.  Is there a newer version ......?  Or are you recommending other things.   The customer claims that Excel cannot do anything near as much as Lotus but I have not asked to many questions because it appeared the cusotmer was married to the product.

Hello nobus: I have not performed a chkdsk or disk diag.  The location of the files are on a new system, not that the new system has a good hard drive and logical errors could exist.  The interesting thing is the customer said these problems occured when they had stored data on their local pcs too.  With made me think the systemic issue is more application not hardware.  It is worth a try and I will run during off hours.
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 
LVL 92

Expert Comment

by:nobus
ID: 36503837
well - only one way to know : test
0
 
LVL 79

Accepted Solution

by:
David Johnson, CD, MVP earned 250 total points
ID: 36507394
Time for a divorce.. the latest version is version 9.8 of smart-suite circa 1999. and that is probably when the customer did their evaluation.  I may love Borland Turbo Pascal but it has since been retired.
0
 

Author Closing Comment

by:tucktech
ID: 36574195
I agree, I think it is time for the user to move on or accept the on-going issues.
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
A quick guide on how to use Group Policy to create a custom power plan and set it active on Windows 7.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question