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Trouble Re-installing Exchange 2010

Posted on 2011-09-06
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Last Modified: 2012-08-13
So all I had was a exchange 2003 server. Got the funding to upgrade to 2010. I'm keeping the 2003 server for now.

So I installed 2010 on a new box, no problems. Began making connectors for it, and passed it over to someone I work with. He thought it would be fun to change the hostname, and it screwed everything up. Luckly, it was only a couple hours of work, so I decided to just wipe it, and re-install everything, right from windows 2008 R2 on. So I re-installed the OS, and went to re-install 2010 with a few speedbumps, and I was able to get through most of them except for one. I could really use some help on this.

Installing the mailbox role is the only thing that's not working. It's related to the Offline Address Book. I believe it has something to do with the re-install. Possibly something in adsiedit, or on the DC. But I am stumped and not finding much out there of this same issue. Here's what it throws back at me when I try to install the mailbox service. (keep in mind hub  transport, and Client Access Roles are installed on the same server, and both are installed now, just can't get Mailbox working.)

Summary: 3 item(s). 1 succeeded, 1 failed.
Elapsed time: 00:00:01

Preparing Setup
Completed

Elapsed Time: 00:00:00

Mailbox Role
Failed

Error:
The following error was generated when "$error.Clear(); prepare-DefaultOfflineAddressBook -Server:$RoleFqdnOrName -DomainController:$RoleDomainController -PublicFolderDistributionEnabled:$RoleCreatePublicFolderDatabase" was run: "Couldn't find the default global address list. The default offline address book can't be created.".

Couldn't find the default global address list. The default offline address book can't be created.

Elapsed Time: 00:00:01

Finalizing Setup
Cancelled


Any additional info you need, let me know. Any help would be appreciated. Sorry for lack of more... I'm just burnt out. Thanks. Cheers.

-Alex
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Question by:Alex_MPM
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Expert Comment

by:mwadmin
ID: 36493523
Are you able to launch the Exchange Management Console?
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Author Comment

by:Alex_MPM
ID: 36495072
It opens. But launches... No. Because from within that I can't even access the tools to use the Best Practices Analyzer. So essentially I get the Management Console window but all it's got in it is the 'Post-installation tasks'.
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Accepted Solution

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Alex_MPM earned 0 total points
ID: 36495235
Solved it.

Found in ADSIEdit that the default offline address book was missing even though it would show up in the old 2003 exchange management console.

I went into exchange 2003 management console and created a new offline address book, deleted the old one, and set the new one as default. Voila. It installed.
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Author Closing Comment

by:Alex_MPM
ID: 36521343
After a good nights sleep, you can always understand what error messages are saying to you better.
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Expert Comment

by:mwadmin
ID: 36495306
Please try remove all values of the msExchPurportedSearchUI attribute in adsiedit and try again. Please refer to the following link for more information;
http://technet.microsoft.com/en-us/library/bb885053(EXCHG.80).aspx

Let me know if you come right.
Thanks
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Expert Comment

by:mwadmin
ID: 36495311
Never mind previous post, didn't see your last until after I posted :)

Nice one on fixing
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