Trouble Re-installing Exchange 2010

Alex_MPM
Alex_MPM used Ask the Experts™
on
So all I had was a exchange 2003 server. Got the funding to upgrade to 2010. I'm keeping the 2003 server for now.

So I installed 2010 on a new box, no problems. Began making connectors for it, and passed it over to someone I work with. He thought it would be fun to change the hostname, and it screwed everything up. Luckly, it was only a couple hours of work, so I decided to just wipe it, and re-install everything, right from windows 2008 R2 on. So I re-installed the OS, and went to re-install 2010 with a few speedbumps, and I was able to get through most of them except for one. I could really use some help on this.

Installing the mailbox role is the only thing that's not working. It's related to the Offline Address Book. I believe it has something to do with the re-install. Possibly something in adsiedit, or on the DC. But I am stumped and not finding much out there of this same issue. Here's what it throws back at me when I try to install the mailbox service. (keep in mind hub  transport, and Client Access Roles are installed on the same server, and both are installed now, just can't get Mailbox working.)

Summary: 3 item(s). 1 succeeded, 1 failed.
Elapsed time: 00:00:01

Preparing Setup
Completed

Elapsed Time: 00:00:00

Mailbox Role
Failed

Error:
The following error was generated when "$error.Clear(); prepare-DefaultOfflineAddressBook -Server:$RoleFqdnOrName -DomainController:$RoleDomainController -PublicFolderDistributionEnabled:$RoleCreatePublicFolderDatabase" was run: "Couldn't find the default global address list. The default offline address book can't be created.".

Couldn't find the default global address list. The default offline address book can't be created.

Elapsed Time: 00:00:01

Finalizing Setup
Cancelled


Any additional info you need, let me know. Any help would be appreciated. Sorry for lack of more... I'm just burnt out. Thanks. Cheers.

-Alex
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®

Commented:
Are you able to launch the Exchange Management Console?

Author

Commented:
It opens. But launches... No. Because from within that I can't even access the tools to use the Best Practices Analyzer. So essentially I get the Management Console window but all it's got in it is the 'Post-installation tasks'.
Commented:
Solved it.

Found in ADSIEdit that the default offline address book was missing even though it would show up in the old 2003 exchange management console.

I went into exchange 2003 management console and created a new offline address book, deleted the old one, and set the new one as default. Voila. It installed.
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Author

Commented:
After a good nights sleep, you can always understand what error messages are saying to you better.

Commented:
Please try remove all values of the msExchPurportedSearchUI attribute in adsiedit and try again. Please refer to the following link for more information;
http://technet.microsoft.com/en-us/library/bb885053(EXCHG.80).aspx

Let me know if you come right.
Thanks

Commented:
Never mind previous post, didn't see your last until after I posted :)

Nice one on fixing

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial