Memory Dump

Posted on 2011-09-06
Last Modified: 2012-05-12
How to troubleshoot an issue when I get a blue screen error. How to check memory dump file. Please explain in detail.

Question by:venkatspb
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LVL 78

Accepted Solution

arnold earned 334 total points
ID: 36493524
There are several tools/options.
Windows Debugger + symbols for the OS on which the error appeared.
Once you download and install the debugger and the system specific symbols library.
Launch windbg and select file/open crash/dump file.
It will spit out where the fault was.
!analyze -v
Will tell you what the error and in where it occurred.

There is analysis tool blue something, but I can't think of its name.

Assisted Solution

onedrum earned 166 total points
ID: 36493529
Microsoft has a pretty thorough article on it:

Usually the dump file is located in C:\Windows (%windir%), and you have to install the debugging tools as explained in the article then just open the file and it presents you with a few lines in the end that contain the most pertinent info.

What BSOD are you getting?  Sometimes, you don't have to look at the dump file to know the source of the problem; there are other avenues that are sometimes more easy.
LVL 78

Assisted Solution

arnold earned 334 total points
ID: 36493530

Author Closing Comment

ID: 36579210

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