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Avaya One-x Communicator or softphone integration with BES 5.0.3

Posted on 2011-09-06
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Last Modified: 2012-05-12
Hi,

I have BES 5.0.3 with 30 users and Avaya PBx system. I have configured my juniper firewall ssg140 in order to access the PBX from out of my office using my Avaya one-x communicator and avaya softphone.

I was hoping if there is any way around to access my PBX from my blackberry phone, since i am on my BES so i have my network access over the blackberry. Am using BB OS 6.
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Question by:tayyabq8
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RobMobility earned 1500 total points
ID: 36494221
Hi,

It's unlikely that you can proxy your SIP traffic via MDS-CS - perhaps you should look at BlackBerry's own Mobile Voice System as this offers integration with Avaya:

http://us.blackberry.com/apps-software/business/blackberry_mvs/

Regards,


RobMobility.
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Author Comment

by:tayyabq8
ID: 36494279
I am aware of the MVS system from blackberry but it's expensive and for one softphone feature i am not going to buy a whole new system as i don't really need it. I am just hoping to get the best use of my system if possible. I want to use the Avaya one-x mobile type of software on my BB. I am trying to integrate my Trixbox with Avaya PBX to use SIP features of Avaya . Tribox alone is working fine.

Any other way around to integrate Avaya with BES? and if you could find me a good tutorial of Trixbox integration with Avaya through SIP? I Google a lot  but did not find one. Thanks

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Expert Comment

by:RobMobility
ID: 36494475
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Author Closing Comment

by:tayyabq8
ID: 36923087
I was hoping to get a third party solution for VoIP for blackberry instead of purchasing the whole new blackberry voice system.
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