Solved

Outlook 2011 Mac - Missing text when Reply or forward some emails not all

Posted on 2011-09-06
4
1,211 Views
Last Modified: 2013-02-15
Hi There,

Have a weird problem with Outlook Mac 2011. Using POP3 EMail. Original Text is missing when click on reply or forward on some emails not all. I went through all the options but nothing is obvious there. Please help?

Dean
0
Comment
Question by:dean_b
4 Comments
 
LVL 53

Expert Comment

by:strung
ID: 36498292
I am not sure if Outlook works this way or not, but with MacMail, if you highlight any part of the original message prior to hitting reply or forward, only the highlighted portion of the e-mail will be forwarded.
0
 
LVL 1

Accepted Solution

by:
Richard_Chapman_cnc earned 500 total points
ID: 36585086
I have 2 sites running Exchange 2007 and all the machines are Mac. I can confirm the issue and it is not a user issue as it is an automatic forward of the email.
Outlook 2011 user has set up a rule to forward a specific email he receives to three other people.
2 on Mac mail and 1 on Entourage
The email arrives and the bottom half of the text is missing. If you manually forward the email it is fine.  How ever have had other staff report that on occassions this will happen when forwarding an email and it was not highlighted.
I have updated all clients and applications and the issue still resides.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question