troubleshooting Question

NetScreen Remote VPN blocked by Belkin Router

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DHPBilcareFlag for United Kingdom of Great Britain and Northern Ireland asked on
RoutersVPNRemote Access
1 Comment1 Solution965 ViewsLast Modified:
I have an XP user who cannot connect via NetScreen Remote VPN to our network.  

They can connect via other wireless conenctiobns but not via their home based Belkin F5D8636-4V2 router either on wireless or direct cable.  

The VPN tries to open but get's no response (See attachment).  Any ideas?  I know that this VPN requires UDP port 500, UDP port 4500 and IP Protocol 50 open on the router but dont know how to do this or where to go on the router. IKE6.log
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