troubleshooting Question

Intel S5000PSL Based Server will not boot at all

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amlydiate asked on
SBSServer Hardware
3 Comments1 Solution2096 ViewsLast Modified:
Hi all,

Got a really urgent problem here that I'm desperate for some help with.

A client has an old server running 2003 Server with dual Xeon Processors in an Intel S5000PSL mainboard.  The other day the server fell off the network and the screen went black. Turned off the server and when I switched it on again I just got 3 long beeps.  Contacted the manufacturer of the server and they suggested the following:

Remove all the ram, clean, blow out any dust and replace one at a time trying each chip in each slot.  This didn't make any difference and the three beeps remained.  They then said that it must be a faulty mainboard and duly sold us a brand new one.  Fitted the new board, switched it on and got exactly the same, i.e. no screen, three long beeps.

I then thought it might be the memory so bought 2 brand new compatible memory chips from Kingston (Identical model to the old ram) put them in and then when I switched on the server, lights appeared on the motherboard, fans span up, but still no video.  This time it didn't beep.

I then removed the PCI-Ex RAID card to see if anything changed, I got as far as an Intel Splash screen but nothing else, no invitiation to Press a key to do something, just sat there at the spash screen forever.  The only other thing that has happened a couple of times is I've had a succession of beeps as follows: 5,2,3,1,5,2,3  which I can't find any info on.  Also the diag lights on the board are as follows: MSB:Green Bit1:Green Bit2:Red LSB:Red  I can't find that particular sequence in the manual.

There are also two lights on the board marked CPU_1 FLT and CPU_2 FLT and both are amber.

Can anyone please help me with this as I've really run out of ideas.

Many thanks

Adam
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