Deleting Emails on IPhone deletes them from exchange
Hi,
I have an IPhone with a Microsoft Exchange email account set up on it. If i delete an email on my IPhone it also gets deleted from the account on the server. Is there a way that i can set it to just delete from the phone and maintain the emails on the server?
Thanks,
Sam
I have an IPhone with a Microsoft Exchange email account set up on it. If i delete an email on my IPhone it also gets deleted from the account on the server. Is there a way that i can set it to just delete from the phone and maintain the emails on the server?
Thanks,
Sam
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ASKER
A blackberry does give you the option to delete just from the phone though. I can understand why an iphone does not have the feature but it would be nice to have the option in case needed.
Any device using Activesync (which excludes Blackberries natively) works in this way, if an Exchange account is configured on the device.
Although, I believe there is software for a Blackberry that allows you to setup an Exchange Activesync account so that it can sync the way the other devices do:
http://notifysync.co.uk/
If you have moved from a Blackberry to an iPhone, then I think you have personally made a great choice, but things do work a little differently.
Were you configured using BIS or BES with your Blackberry?
Although, I believe there is software for a Blackberry that allows you to setup an Exchange Activesync account so that it can sync the way the other devices do:
http://notifysync.co.uk/
If you have moved from a Blackberry to an iPhone, then I think you have personally made a great choice, but things do work a little differently.
Were you configured using BIS or BES with your Blackberry?
ASKER
Hi Alan
It is actually for a customer of mine and i recommended that she get an IPhone in place of her blackberry. She used to have a POP3 email account on her BB before but we have set her up with exchange hosting with us on her new IPhone. Now shes panicing because she cant delete from her Iphone without deleting from the server.
Sam
It is actually for a customer of mine and i recommended that she get an IPhone in place of her blackberry. She used to have a POP3 email account on her BB before but we have set her up with exchange hosting with us on her new IPhone. Now shes panicing because she cant delete from her Iphone without deleting from the server.
Sam
Re-training - it works differently so she needs to adjust to the way the rest of the world works!!
Her iPhone mirrors Outlook (well it should as long as all is well) - so if she wants to keep the email, don't delete it - if she doesn't want it - delete it.
If she has 3 days of mail synced - then there will be a rolling 3 days of emails on her device at any time. The ones older than 3 days will drop off the iPhone but will still be on Exchange / Outlook.
Also - suggest she stops being quite so tidy!! :)
Her iPhone mirrors Outlook (well it should as long as all is well) - so if she wants to keep the email, don't delete it - if she doesn't want it - delete it.
If she has 3 days of mail synced - then there will be a rolling 3 days of emails on her device at any time. The ones older than 3 days will drop off the iPhone but will still be on Exchange / Outlook.
Also - suggest she stops being quite so tidy!! :)
ASKER
Thats perfect alan thanks for that she will be happy to know her iphone will not fill up with emails.
Kind Regards,
Sam
Kind Regards,
Sam
It'll more likely fill up with music and videos / books than emails unless she selects months of emails and she has a very busy, full mailbox. She will have to manually select subfolders to sync (if she has them) otherwise it will just sync the Inbox.
Settings> Mail, contacts, Calendar> Select Account (and scroll down)> Mail Days To Sync> Select the amount, then choose Folder To Sync and tick the ones she wants to see on her phone. Sent Items has to be ticked manually too :)
Settings> Mail, contacts, Calendar> Select Account (and scroll down)> Mail Days To Sync> Select the amount, then choose Folder To Sync and tick the ones she wants to see on her phone. Sent Items has to be ticked manually too :)
So if you wouldn't delete it at your desk why would you delete it on your iphone??