Solved

Windows 7 "failed to write to Registry" message received when attempting to install software

Posted on 2011-09-07
8
1,663 Views
Last Modified: 2012-05-12
I am attempting to install SolidWorks2010 SP5 on a Windows 7 machine.  I am logged in with a local administrator account.  When I start installing the software I immediately receive a message that states " Failed to write to the Registry".  

I have changed the user account control settings to "Never Notify" and rebooted.  This did not change anything.  We have also seen other "failed to write to Registry" problems with Windows 7.  I doubt that we are the only ones.

Any help would be greatly appreciated.  Thanks!
0
Comment
Question by:Swamp_Thing
8 Comments
 
LVL 37

Expert Comment

by:Neil Russell
ID: 36495278
Have you tried right click->Run as administrator for the installer program?
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 36495280
If your userid is a member of administrators (per above) and you turned off UAC (bad idea) and the product still does not install, then the product appears to be incompatible with Windows 7.

Right click on the installer program and select Run as Administrator. That may work, but probably not.

If this is Windows 7 Pro or better, you can install XP Mode and try installing that way.

... Thinkpads_User
0
 
LVL 2

Accepted Solution

by:
it_waaznt_me earned 250 total points
ID: 36495288
As per https://forum.solidworks.com/message/138754 , it looks it could be a problem with Sophos Antivirus which is stopping the installer from accessing the registry. You may want to disable the Sophos services for installing the application and then enable them back. Before disabling the antivirus thoroughly scan the installer just to be sure.
0
Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

 

Assisted Solution

by:palagirig
palagirig earned 250 total points
ID: 36502795
stop any anti-virus software or registry blocker.
run the program in compatibility mode perhaps vista or Win XP mode
then it should install properly.
0
 
LVL 2

Author Comment

by:Swamp_Thing
ID: 36502842
Hey guys.  We are on a corporate Network that uses McAfee Enterprise 8.8 along side the McAfee Agent 4.6 that reports to an EPO server.  I have Disabled the McAfee AV client on this particular desktop and chose to "RUN AS ADMINISTRATOR".  Unfortunately, I am still experiencing the same problem.  
0
 
LVL 2

Author Comment

by:Swamp_Thing
ID: 36502858
Also, I have installed SW2010 SP5 on other Windows 7 64 bit machines within the organization without incident.  I am not sure what is different about this machine.  
0
 
LVL 2

Author Comment

by:Swamp_Thing
ID: 36505039
Guys...Sorry for any confusion but it turns out that McAfee was the culprit.  

It turns out that you have to disable the "Access Protection" within the VirusScan Console along with a few other things.  I also believe stopping the three McAfee services can't hurt either.  
0
 
LVL 2

Author Closing Comment

by:Swamp_Thing
ID: 36505066
Thanks for the help.  I felt it was only fair to split since both of you suggested stopping the AV and disabling the AV Services.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question