Hopefully I'm giving enough information with this, because Cisco CDR Reporting is new to me...
I am trying to run reporting using Cisco Unified Communications Manager CDR Analysis and Reporting For Cisco Unified Communications through Cisco Unified Serviceability (System version: 220.127.116.1100-7). When I run an extension based report, it comes out in a very ugly format. When I try to "Send Report", it it sent in an even uglier .txt format.
I'm sure there are utilities can make this look a lot nicer, but I'm not sure what is good out there.