Are copier service contracts really necessary?
Posted on 2011-09-07
The company I work for is looking to purchase a refurbished color copier. Specifically the Canon ImageRunner IRC-2880. The salesman is pushing the service contract with the printer but I'm not sure it's really necessary. The yield on the color toners is 14,000 pages and 26,000 pages for B/W. The cost per page on the service contract is .0683 for color and .022 for black.
If I purchase the toners, it's $66.99 for Black and $164.99 for each color. So to fill the printer it's $561.99 vs $956.20 for 14,000 copies.
From the costs, I'm looking at spending more on a contract vs just calling for a service call when it breaks. I've dealt with imagerunners in the past and they seem to work great and not break down much. I also have a connection to get the service manual for it. I was wondering what everyone's opinion on this would be.