?
Solved

Office 2010 Pop Up

Posted on 2011-09-07
7
Medium Priority
?
238 Views
Last Modified: 2012-05-12
How can we turn off the pop up prompt for username and password from contiuing to prompt, even after credetials are inputted correctly?
thanks in advance for any and all hep

delebute
0
Comment
Question by:David Elebute
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
7 Comments
 
LVL 76

Assisted Solution

by:Alan Hardisty
Alan Hardisty earned 2000 total points
ID: 36496126
0
 

Accepted Solution

by:
David Elebute earned 0 total points
ID: 36577363
Finally got MIcrosoft Support to Help; here is what we worked on to resolve:
>> Ran Internet address management wizard on the server
>> Created a registry key DisableLoopbackCheck at HKLM\System\CurrentControlSet\Control\LSA and set it’s value 1
>> Checked the Service Pack level of Exchange and found it to SP1
>> Installed Update Rollup 9 for exchange SP1
>> Checked Test-OutlookWebServices | fl
>> Checked IIS and found all the Websites were stopped
>> Started SBS Web Applications and Default Website
>> Windows Firewall was disabled, enabled it
>> Ran Fix Me Network Wizard
>> Rebooted the server

after the above procedure: NO MORE PROMPTS!!

delebute
0
 

Author Comment

by:David Elebute
ID: 36577699
I've requested that this question be closed as follows:

Accepted answer: 0 points for delebute's comment http:/Q_27295409.html#36577363

for the following reason:

completely worked, ms support walked me through each step.
0
Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 36577700
So essentially the fix is to install SP1 Rollup 9 which is detailed in the article I linked you to, which you either didn't bother to read or did read and didn't bother to respond to my comment, then you phoned Microsoft and got the same solution.

Why did you bother asking the question on EE in the first place?
0
 

Author Comment

by:David Elebute
ID: 36577748
i apologize
i read the article and if i missed it im very sorry, the registry hack i missed and it was the main fix for the password prompt
the rollup fixed the autodiscover issue, but again i am truly sorry
delebute
0
 

Expert Comment

by:JustAMod
ID: 36597832
After reviewing this thread, it does look like you got some good help from alanhardisty. I am going to accept your solution as it is more detailed and exact, but still award points to the Expert for their guidance with you on this.

Starting the AutoClose process.

Thank you,

JustAMod
Community Support Moderator
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question