asked on

Office 2010 Pop Up

How can we turn off the pop up prompt for username and password from contiuing to prompt, even after credetials are inputted correctly?
thanks in advance for any and all hep

delebute

SOLUTION

Alan Hardisty

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

ASKER CERTIFIED SOLUTION

David Elebute

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

David Elebute

ASKER

I've requested that this question be closed as follows:

Accepted answer: 0 points for delebute's comment http:/Q_27295409.html#36577363

for the following reason:

completely worked, ms support walked me through each step.

Alan Hardisty

So essentially the fix is to install SP1 Rollup 9 which is detailed in the article I linked you to, which you either didn't bother to read or did read and didn't bother to respond to my comment, then you phoned Microsoft and got the same solution.

Why did you bother asking the question on EE in the first place?

David Elebute

ASKER

i apologize
i read the article and if i missed it im very sorry, the registry hack i missed and it was the main fix for the password prompt
the rollup fixed the autodiscover issue, but again i am truly sorry
delebute

JustAMod

After reviewing this thread, it does look like you got some good help from alanhardisty. I am going to accept your solution as it is more detailed and exact, but still award points to the Expert for their guidance with you on this.

Starting the AutoClose process.

Thank you,

JustAMod
Community Support Moderator