Error backing up to WD 3TB

When using the Windows 7 back/restore utility to make an image to disk I get the message below.  This only happens when using the backup tool,  I can drag file to drive just fine.
 " one of the backup files could not be created. The request could not be performed because of an I/O device error."
tips54Asked:
Who is Participating?
 
rindiConnect With a Mentor Commented:
Yes, if it isn't a NAS, but a NAS also wouldn't be supported by the backup tool of Windows...

You can partition disks via Diskmanagement.
0
 
rindiCommented:
Have you partitioned the external HD so it doesn't show the full 3TB as one drive-letter? As far as I know the Windows backup tool can only backup to drives of 2TB or less. If you don't want to partition the drive I suggest using the free backup utility of Paragon provided it isn't for commercial use, otherwise get the non-free version:

http://www.paragon-software.com/free/
0
 
tips54Author Commented:
could I partition an external drive in windows?
0
 
tips54Author Commented:
I will try that.
0
 
LeeTutorretiredCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.