Strange network printer issue

We run a Win Server 2008 R2 domain, XP Pro SP3 clients.  We have several MFPs that are used as network printers.  Several weeks ago, MS was nice enough to update the drivers for the Kyocera KM-3050 MFP.  Since then, we have one PC that seems to revert to the old drivers overnight.  When the user logs in first thing in the morning, she can't print to the 3050.  Looking at the properties of the printer shows the below with 5 tabs.  If I log her off, then log on as myself (domain admin), then go to properties of the printer, I get below with 7 tabs.  After that, she can log in and get the 7 tabs and print properly.  I've also noticed that when she has this problem, I can simply print to the printer from my, or any other computer, and the problem will be resolved until the next day.

Any idea as to why this might happen?

 Updated Driver Old Driver
LVL 11
David KrollAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
ZeevM333Connect With a Mentor Commented:
Try removing the driver from server and installing universal driver.
0
 
setasoujiroCommented:
if the workstation reverts , can't you just delete the old driver and see where that goes?
0
 
David KrollAuthor Commented:
I've gone in as domain admin, in the printers, Server properties, and deleted the driver, then completely re-added the printer.  I still get the same results.
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
upalakshithaCommented:
before you add printer, add driver to pc first. then add printer
0
 
ZeevM333Commented:
Remove the local driver from the PC and then add the printer again
0
 
David KrollAuthor Commented:
I tried removing the driver, then installing the driver before adding the printer, same result.  I have two other workstations doing the same thing now.  Today, I formatted and reloaded this first workstation.  We'll see if it still works on Monday.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.