• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 524
  • Last Modified:

Locked out of a Canon Printer

my company recently purchased a Canon Imageclass MF9220C. I was looking through the GUI and enabled user authentication without specifying a user password. Which I know is stupid. Canon support is telling me that because im stuck at this screen right when the printer boots up that this is a service call not under my warranty. Does anyone know of a factory reset or a key combination to get me out of this.
0
MISOperations
Asked:
MISOperations
  • 2
1 Solution
 
K_WilkeCommented:
If I remember correctly, try this:
A)  Power off the printer
B)  Unplug the printer's power cord
C)  Wait 10 seconds then replug the power cord in
D)  Turn on the printer and then hold the Power button for 6 Beeps
E)  Release the Power Button
This was for the IR2330 but it should work for your model.
Thanks,
Kelly W.
0
 
MISOperationsAuthor Commented:
I figured it out click main menu type 28 then main menu again
0
 
MISOperationsAuthor Commented:
Figured out the key sequence while on hold with Canon support
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: Python 3 Fundamentals

This course will teach participants about installing and configuring Python, syntax, importing, statements, types, strings, booleans, files, lists, tuples, comprehensions, functions, and classes.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now