Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Locked out of a Canon Printer

Posted on 2011-09-07
3
Medium Priority
?
503 Views
Last Modified: 2012-08-14
my company recently purchased a Canon Imageclass MF9220C. I was looking through the GUI and enabled user authentication without specifying a user password. Which I know is stupid. Canon support is telling me that because im stuck at this screen right when the printer boots up that this is a service call not under my warranty. Does anyone know of a factory reset or a key combination to get me out of this.
0
Comment
Question by:MISOperations
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 6

Expert Comment

by:K_Wilke
ID: 36496338
If I remember correctly, try this:
A)  Power off the printer
B)  Unplug the printer's power cord
C)  Wait 10 seconds then replug the power cord in
D)  Turn on the printer and then hold the Power button for 6 Beeps
E)  Release the Power Button
This was for the IR2330 but it should work for your model.
Thanks,
Kelly W.
0
 
LVL 6

Accepted Solution

by:
MISOperations earned 0 total points
ID: 36496446
I figured it out click main menu type 28 then main menu again
0
 
LVL 6

Author Closing Comment

by:MISOperations
ID: 36521361
Figured out the key sequence while on hold with Canon support
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question