troubleshooting Question

Exchange 2007 outside emails not forwarding to contact SMTP emails

Avatar of Kevin Caldwell
Kevin CaldwellFlag for United States of America asked on
ExchangeSBS
6 Comments1 Solution354 ViewsLast Modified:
My client has a SBS 2008 with Exchange 2007. I have several GMAIL users who have their emails forwarded via mail contacts which has their gmail email address setup. The server was doing fine with this process untill a couple weeks ago, out of the 5 forwards, 3 still work without a hickup, 1 works with hickups here and there, and 1 does not forward the mail at all.

I believe Exchange is SP2, I have thought about SP3 but ned the down time to do it.. But is was working fine ?

I have setup the Administrator email the same way via mail contact to test, and none of the outside emails reach the contact, and I tried a transport rule, and it still will not reach the contact.

I have tried the system with and without the smart host in place, same thing, no outside mail forwarding. It seems the internal copier machine that sends the scans as emails DOES make it to the mail contacts and Gmail accounts of all 5 users,,I just can't see why the outside emails don't make it thru to the Gmail accounts.

Any Ideas ?

I have seen this work flawless in other setups, why some users making it thru and some don't at all, and some make it thru some of the time, but not all..  Very odd.

Thanks.


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