A user has somehow changed a setting that when he double clicks a .doc file(icon), Outlook opens and creates the .doc as an attachment. So the file doesn't open on a double click.
The OS is Windows7, the Office is 07. it will not do this with a .docx, they open normally.
If you do an "open with" it will say it is associated with Word but the "always use this program" is greyed out.
IF we check the association in the control panel it says it is associated with Outlook.