Connect to Remote Desktop through VPN from public network
Posted on 2011-09-07
I have the strangest problem. I have a user that is in a hotel with a Windows 7 laptop. He is connected to the hotel's public network and it is set as a public network in windows network and sharing center.
Usually from home, which is a private network, he can log onto our VPN and then use Remote Desktop to control his work computer (which is Windows XP) here at the office; however, from this hotel, he can still connect to the VPN and access shared drives and all, but he cannot connect to any computer using remote desktop.
I've tried everything, allowing remote connections for public in the firewall, even changed the network from public to private and he still cannot connect. Still, he can connect just fine from home.
Does anyone have a clue why he would have no problem connecting to his remote computer through the VPN from his home, but cannot connect from the hotel, even though he can still connect to the VPN and access shared drives? and why it wouldn't work when i changed the network to private (i didn't leave it that way; i changed it back when i found it didn't work)
Thanks for your help!