Solved

Outlook doesn't resolve Distribution List

Posted on 2011-09-07
4
314 Views
Last Modified: 2012-05-12
We have created a DL in SBS 2003. A user with Outlook 2007 cannot resolve the DL. Also, when the user tries to Download Address Book we get the following error message:

Task "Microsoft Exchange" reported error (0x8004010F) 'The operation failed. An object cannot be found

Followed MS KB http://support.microsoft.com/kb/905813 and that did not fix the issue.
0
Comment
Question by:skempton
  • 2
4 Comments
 
LVL 4

Expert Comment

by:ZeevM333
ID: 36498508
0
 
LVL 4

Expert Comment

by:ZeevM333
ID: 36498521
If that doesn't work:
Step 1: From within Outlook click Tools -> Send/Receive -> Download Address Book -> Ok.

If you still receive this error message when sending or receiving please proceed to Step 2.

Step 2: Rebuild your offline files:
Go to C:\Documents and Settings\YourLoginName\Local Settings\Application Data\Microsoft\Outlook and create a folder called tmp.
Move all of the files located into this folder.
Start Outlook and be patient as it regenerates a copy of your mailbox
Once you get the message "All folders are up to date" at the bottom right, try the send and receive
If you still receive this error message when sending or receiving please proceed to Step 3.

Step 3: Create a new profile for Outlook. Once the new profile is created, log in to the mailbox and wait for it to completely synch
0
 
LVL 3

Accepted Solution

by:
homergfunk earned 125 total points
ID: 36498640
Recreate the OAB server side

Open Exchange Management Console
-Organization Configuration
--Offline Address Book Tab
**From here select New Offline Address Book and follow the prompts

One the new Offline Address Book is created, right click it and select Set as Default

This should fix you up, but I have noticed it sometimes takes 24 hours for the OAB to update upon entering new users. Other than that, it works wonderfully for a workaround.
0
 

Author Comment

by:skempton
ID: 36985456
I will try other clients.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question