Solved

recipient primary SMTP address is missing or invalid>

Posted on 2011-09-07
7
3,231 Views
Last Modified: 2012-05-12
I have exchange 2003 servers 2 exchange 2010 servers setup. All of the users are still on exch 2003 but when they send ceratin emails, they get bounce back messages that state the following:

The following recipient(s) could not be reached:

      Jim Smith on 9/6/2011 4:02 PM

            The message reached the recipient's e-mail system, but delivery was refused.  Attempt to resend the message.  If it still fails, contact your system administrator.

            <TMKEX01.test #5.2.0 smtp;550 5.2.0 RESOLVER.ADR.BadPrimary; recipient primary SMTP address is missing or invalid>

      Jane Doe on 9/6/2011 4:02 PM

            The message reached the recipient's e-mail system, but delivery was refused.  Attempt to resend the message.  If it still fails, contact your system administrator.

            <TMKEX01.test #5.2.0 smtp;550 5.2.0 RESOLVER.ADR.BadPrimary; recipient primary SMTP address is missing or invalid>


Is there something that I need to setup or change on the 2010 exchange server since the bounce back message is referring to the exch 2010 server, but as I mentioned, the users are still on exch 2003. They have not been migrated yet.
0
Comment
Question by:vmich
  • 4
  • 3
7 Comments
 
LVL 14

Expert Comment

by:isaman07
ID: 36504432
The source of the message is not your exchange 2010 server. Your exchange 2010 server is relaying the message to you from the destination mail server. The destination mail server is actually refusing the emails for improper addreesses.
Are you having this problem with all the emails or just few?
0
 

Author Comment

by:vmich
ID: 36504658
Just a few not all....
0
 
LVL 14

Expert Comment

by:isaman07
ID: 36504695
A few, do they belong to the same address space/domain?
0
Why are Office 365 signatures so complicated?

Trying to setup transport rules for Office 365 email signatures and can’t quite figure it out? Having to test the signature over and over? Make things simple by using Exclaimer Cloud - Signatures for Office 365.

 

Author Comment

by:vmich
ID: 36504757
actually the 2 they were complaining about were from the sam domain.
0
 
LVL 14

Accepted Solution

by:
isaman07 earned 500 total points
ID: 36504769
That's what i expected. Youe exchange 2010 server is functioning just fine. It's the destination domains server that is configured wrong or you have the wrong email addresses.
Either tell your people to contact them ro get the proper email addresses or let them know that their administrator has to fix the issue. You are on the safe side.
0
 

Author Comment

by:vmich
ID: 36599918
outside issue
0
 

Author Closing Comment

by:vmich
ID: 36599921
outside issue
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

912 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now