Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

recipient primary SMTP address is missing or invalid>

Posted on 2011-09-07
7
Medium Priority
?
3,842 Views
Last Modified: 2012-05-12
I have exchange 2003 servers 2 exchange 2010 servers setup. All of the users are still on exch 2003 but when they send ceratin emails, they get bounce back messages that state the following:

The following recipient(s) could not be reached:

      Jim Smith on 9/6/2011 4:02 PM

            The message reached the recipient's e-mail system, but delivery was refused.  Attempt to resend the message.  If it still fails, contact your system administrator.

            <TMKEX01.test #5.2.0 smtp;550 5.2.0 RESOLVER.ADR.BadPrimary; recipient primary SMTP address is missing or invalid>

      Jane Doe on 9/6/2011 4:02 PM

            The message reached the recipient's e-mail system, but delivery was refused.  Attempt to resend the message.  If it still fails, contact your system administrator.

            <TMKEX01.test #5.2.0 smtp;550 5.2.0 RESOLVER.ADR.BadPrimary; recipient primary SMTP address is missing or invalid>


Is there something that I need to setup or change on the 2010 exchange server since the bounce back message is referring to the exch 2010 server, but as I mentioned, the users are still on exch 2003. They have not been migrated yet.
0
Comment
Question by:vmich
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 14

Expert Comment

by:isaman07
ID: 36504432
The source of the message is not your exchange 2010 server. Your exchange 2010 server is relaying the message to you from the destination mail server. The destination mail server is actually refusing the emails for improper addreesses.
Are you having this problem with all the emails or just few?
0
 
LVL 1

Author Comment

by:vmich
ID: 36504658
Just a few not all....
0
 
LVL 14

Expert Comment

by:isaman07
ID: 36504695
A few, do they belong to the same address space/domain?
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 1

Author Comment

by:vmich
ID: 36504757
actually the 2 they were complaining about were from the sam domain.
0
 
LVL 14

Accepted Solution

by:
isaman07 earned 2000 total points
ID: 36504769
That's what i expected. Youe exchange 2010 server is functioning just fine. It's the destination domains server that is configured wrong or you have the wrong email addresses.
Either tell your people to contact them ro get the proper email addresses or let them know that their administrator has to fix the issue. You are on the safe side.
0
 
LVL 1

Author Comment

by:vmich
ID: 36599918
outside issue
0
 
LVL 1

Author Closing Comment

by:vmich
ID: 36599921
outside issue
0

Featured Post

Veeam Task Manager for Hyper-V

Task Manager for Hyper-V provides critical information that allows you to monitor Hyper-V performance by displaying real-time views of CPU and memory at the individual VM-level, so you can quickly identify which VMs are using host resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
Want to know how to use Exchange Server Eseutil command? Go through this article as it gives you the know-how.
how to add IIS SMTP to handle application/Scanner relays into office 365.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question