Solved

Vista Black Screen

Posted on 2011-09-07
9
496 Views
Last Modified: 2012-05-12
So i am working on a laptop here running windows vista.

What happens is if i boot up, the loading screen goes by, but then just a black screen, no sounds, no login screen, no welcome screen, nothing. Also there is NO cursor.

Oddly i can get into any safe mode fine, and if i reboot from safe mode, it will boot normally...

I've seen this issue before, generally if i boot to the command line and run fixboot / fixmbr, it will fix the issue, this however is not the case.

Some things i've tried are...

CHKDSK
Fixmbr / fixboot / rebuildcfg
SFC Scannow
Virus Scans (MBAM, HITMAN, COMBOFIX, Kaspersky)
Diagnostic Startup
Harddrive Diagnostic - Good
Startup Repair From Vista CD
System Restore

Nothing will seems to work.

I'm going to format the harddrive and reinstall once i get the thumbs up, i was just wondering mainly for future reference.

Thanks!
0
Comment
Question by:STS-Tech
9 Comments
 
LVL 7

Expert Comment

by:JohnGrunwell
ID: 36498592
its something with the video card I've seen this problem before. What was the last software installed on this computer, have you tried a sys restore to a previous time
0
 
LVL 7

Expert Comment

by:JohnGrunwell
ID: 36498607
in safe mode can you disable all the startup programs in (msconfig) to see if its something causing this.
0
 
LVL 2

Author Comment

by:STS-Tech
ID: 36498688
I've tried this, that's what i mean by diagnostic startup. I just got the word to reinstall Windows, but i'll give uninstalling video drivers a shot.
0
 
LVL 7

Expert Comment

by:JohnGrunwell
ID: 36498938
just curious does this machine have itunes installed on it? If so uninstall it in safe mode then restart the machine.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 7

Expert Comment

by:JohnGrunwell
ID: 36499022
Have you plugged in an external monitor to the vga port on the computer in a regular boot mode. It has something to do with the dual monitor option.  This was the issue I ran into.   Try this also before a reinstall of the OS
0
 
LVL 91

Expert Comment

by:nobus
ID: 36501194
did you try a system restore from DVD ?or was it unable to do so?
maybe this helps :  http://thebackroomtech.com/2008/12/30/fix-for-windows-vista-black-screen-of-death-aka-ksod/
0
 
LVL 42

Expert Comment

by:Jackie Man
ID: 36501581
After you logon to Safe Mode, right click Computer -> Manage _> goto Event Viewer and post back the errors you got on earlier boot attempt.
0
 
LVL 2

Accepted Solution

by:
STS-Tech earned 0 total points
ID: 36502370
To answer your questions, yes i did all of the above, except system restore from dvd, because i could actually boot to windows normally if i restarted the pc from safe mode, i would still get the system restore completed message, so i'm pretty sure that worked.

Event viewer shows no error, except that it shut down unexpectedly, due to the fact i held down the power button.

I'm fairly certain the KSOD nobus speaks of is when the screen is black and you have a white cursor.

External Monitor no good, and i forgot about the itunes thing.

I have already reinstalled vista and the issue is fixed, thanks for all the help though!
0
 
LVL 2

Author Closing Comment

by:STS-Tech
ID: 36527873
Format Reinstall Woked
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main issue when installing Vista and XP in dual boot is when you have to reinstall any of the two when something fails, let's say a hard disk failure, a lost partition, virus, etc. What commonly happens is that you lose all your hard work config…
The Service applet starts in Extended Mode by Default, with a taskpad on the left of the services pane. This view mode was introduced in XP. As I find it not very usefull, I like to use the Standard view as default, and without the Console tree. …
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now