Solved

"The table 'hd_ticket' is full" message is a MySQL error message. Help??

Posted on 2011-09-07
5
471 Views
Last Modified: 2012-05-12
I have a "help desk" application running on a Windows 2008 server, with IIS7.

Just yesterday, tickets stopped going into the system.  I emailed the developers of the application and they wrote back to me with the following:

======================

I tried sending in a new ticket via email, and when I clicked Run next to your parsed email account, I received this error:

"Email xxx@xxxxxxx.com NOT parsed as a ticket post! Error: save-ticket The table 'hd_ticket' is full"

The "The table 'hd_ticket' is full" message is a MySQL error message.There may be some type of setting that is restricting the size of your MySQL database or table.


================================

The table  "hd_ticket" in the MySQL database has the following:

Engine:   InnoDB
Rows:   1704
Data length:  1.5MB
Index length:  592kb

Additional Info about the databases:

Number of tables:  194
Rows:  205,865
Data len:  293.1MB
Index len:  163.0MB


Also note:
The Server has more than enough Hard Drive space.  (More than 75GB on all drives).
The Drives are formatted using NTFS.
Some of the tables are set to InnoDB and some are set to  MyISAM, but mostly InnoDB.

How can I fix this issue?  Can I allow for more space?  (If so, how, etc.)??

Gary
0
Comment
Question by:njcuwebsupport
  • 4
5 Comments
 
LVL 51

Accepted Solution

by:
HainKurt earned 500 total points
ID: 36498807
http://dev.mysql.com/doc/refman/5.0/en/full-table.html

it may be that the disk is full or that the table has reached its maximum size. The effective maximum table size for MySQL databases is usually determined by operating system constraints on file sizes, not by MySQL internal limits

http://dev.mysql.com/doc/refman/5.0/en/table-size-limit.html

Operating System File-size Limit
Win32 w/ FAT/FAT32 : 2GB/4GB
Win32 w/ NTFS : 2TB (possibly larger)
0
 
LVL 51

Expert Comment

by:HainKurt
ID: 36498815
is there any limit/quota on user or folder on operating system which mysql runs?
0
 

Author Closing Comment

by:njcuwebsupport
ID: 36498838
Thanks
0
 
LVL 51

Expert Comment

by:HainKurt
ID: 36498847
do you have anything on your ini file like this (my.cnf)

innodb_data_file_path = ibdata1:10M:autoextend:max:128M
0
 
LVL 51

Expert Comment

by:HainKurt
ID: 36498849
sorry, what is the solution :) I just sent information about size/limits...
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

Many companies are looking to get out of the datacenter business and to services like Microsoft Azure to provide Infrastructure as a Service (IaaS) solutions for legacy client server workloads, rather than continuing to make capital investments in h…
OfficeMate Freezes on login or does not load after login credentials are input.
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now