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Sharepoint Search Server Express 2010 Users No Results

Posted on 2011-09-07
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Last Modified: 2012-05-12
Installed Search Server 2010 Express with no problems.  Works great with an admin account, but other users receive no results.  I suspect it is service account issue, but did not want to mess with things too much.  Tried to register a couple of managed accounts to be used as service accounts for Search and Crawl, but registration in Central Admin fails.
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Question by:mackinop
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by:Justin Smith
ID: 36499725
Are you on a Server 2003 domain?  If so, the Search Service account needs to be added to the Pre-Windows 2000 active directory security group.  If you don't know what the Search Service account is, look in Central Admin under Security - Service Accounts.
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Author Comment

by:mackinop
ID: 36524699
I tried this, but it did not solve the issue  I have one older XP client that seems to be able to get results, but all others return no results.
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by:mackinop
ID: 36532698
Anyone?
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Expert Comment

by:Justin Smith
ID: 36535546
Let me make sure I'm understanding this correctly.  A NON-ADMIN user can log into a particular XP machine, and get results.  But if the same user logs into a different machine, they don't get any???

Are we dealing with one domain or two?  Is your search service running as a domain account?  Is your content access account a domain account?  Are both using the same account?
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Author Comment

by:mackinop
ID: 36538696
Yes, you are correct in your understanding.  Strange, agreed.

Single 2003 domain (SBS 2003).  Install was default 2010 Search Server Express, which loads Sharepoint 2010.  By default, the Search service uses NT Authority.  I have created a domain account called spSearch, and have made this the Search Service account.  I have also created an account called spCrawl, and made this the default content access account.  Do I need to assign these accounts any special rights?  



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by:Justin Smith
ID: 36545336
Both are members of the Pre Windows 2000 security group?
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Author Comment

by:mackinop
ID: 36545752
No. They are now.  Will I need to re-crawl the content?
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Expert Comment

by:Justin Smith
ID: 36546836
yup
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Author Comment

by:mackinop
ID: 36601985
done and done, but still no luck
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Author Comment

by:mackinop
ID: 36720644
bump
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Accepted Solution

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mackinop earned 0 total points
ID: 37328764
At the end we found out that the problem was related to some permissions in Active Directory on the single users.

- go into the active directory console on your domain controller (if you have more than one, go to your primary to avoid synchronization conflicts)

- enable in the menu bar the "advanced mode" of the console

- now go to the user that is not able to see search results and press right-mouse -> properties

- in the security tab locate the entry of the "authenticated users", click on them. The "read" permission should be activated. If this is deactivated, then the search does not return any results.
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Author Closing Comment

by:mackinop
ID: 37339715
I found the solution on microsoft technet.  Thanks to Amit Lohogaonkar.
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