Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Mailbox was not closed properly and scans for errors

Posted on 2011-09-07
2
Medium Priority
?
182 Views
Last Modified: 2012-05-12
We have several users complaining about receiving a message about Outlook not closing properly and then it takes around 5 minutes to scan.  We are currently using Outlook 2007 and have our users set to "Cached Exchange Mode".  We prefer for our users to stay in "Cached Exchange Mode" instead of online mode.  Is there a way we can prevent this "Outlook not closing properly" issue from occurring?  It appears to happen to end users that have larger mailboxes.

Thanks
0
Comment
Question by:wyrickits
2 Comments
 
LVL 20

Accepted Solution

by:
edster9999 earned 2000 total points
ID: 36499101
This is a common bug in Outlook.

Ways to avoid it -

Keep PST files below 4 GB in size (or better still under 2GB).

The user uses the right click and 'open in a new window' feature (example you are in mail and you right click and open the calendar in a new window to check your appointments without going off that mail.  They combine this with Word as the editor and it will lead to issues like this.

Try doing 'file and exit' instead of clicking on the 'X' to close
0
 
LVL 7

Expert Comment

by:dsnegi_25dec
ID: 36499505
Please check Antivirus  settings
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Is your OST file inaccessible, Need to transfer OST file from one computer to another? Want to convert OST file to PST? If the answer to any of the above question is yes, then look no further. With the help of Stellar OST to PST Converter, you can e…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question