SBS 2003 users intermittently cannot save files unless server restarted

Posted on 2011-09-07
Medium Priority
Last Modified: 2012-05-12
Environment - Small Business Server 2003 running on new HP server with RAID array.  10 assorted XP / Win7 workstations.  

Problem - twice in the last 3 weeks all users have been unable to write an open file to the server drive nor have been able to open a closed file on the server drive.  Word generally stops responding.  Logging in remotely to the server, I am unable to open any documents in wordpad.  Shutdown / restart the server and life goes back to normal.

Server had been running fine for almost 6 months.  Problem started after @@#^!! electricians in the suite next door killed power to our server.  Whatever they did temporarily killed the two UPS the server was connected to.  When they restarted the server w/o UPS, the server came up, gave some sort of drive error (was not there, did not see it) and ran slow for 1-2 hours.  They shutdown / startup the server and it ran fine without any errors.  3 subsequent shut downs show no errors from the RAID controller on startup.  Any ideas?  
Question by:CocosDad
LVL 12

Accepted Solution

marcustech earned 2000 total points
ID: 36502239
If you've suspisious of your RAID array you should use HP's RAID array configuration utility, you can run this under Windows and it will show the health status of your array.  Might also be worth running a chkdsk against the volumes to see what sort of state the file system is in.

Author Comment

ID: 36708651
The HP ACU and Chkdsk both showed no permanent damage done by the power loss / fluctuation.  I replaced the internal network switch with a new Cisco SG 102-24 and the users have had no problems for the last couple of weeks.  However, that does not explain why I had the same problem reading and writing files when I logged in remotely.  The SBS 2003 Premium with ISA 2004 uses 2 network cards and two switches. One for the internal network and one connected to the Internet.  This would mean that both switches, internal and external, went bad at the same time?

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