Solved

email error 530 5.7.1 Client was not authenticated

Posted on 2011-09-07
3
1,836 Views
Last Modified: 2012-06-21
could you please explain me what is this error?

which side is the problem?

thanks
-------- Mensaje original --------
Asunto:      Returned mail: see transcript for details
Fecha:      Wed, 7 Sep 2011 23:50:41 GMT
De:      Mail Delivery Subsystem <MAILER-DAEMON@imbhub-ru15.nam.nsroot.net>
Para:      <rnunez@notariouno.com.mx>

The original message was received at Wed, 7 Sep 2011 23:49:32 GMT
from imbdmz-ru09.namdmz.dmzroot.net [172.27.201.13]

# d: error-header.nohash,v 1.1 2003/12/11 09:32:08 as82064 Exp

This an automated message from the E-mail System at Citigroup.

We had a problem trying to deliver the mail you sent.

If you do not understand the error message below, or
need assistance diagnosing the problem, please contact your
local technology support or Helpdesk area.

If you believe the problem is on the Citigroup email system, please
contact the recipient at Citigroup by other means and request that they
open a trouble call with their Helpdesk.


   ----- The following addresses had permanent fatal errors -----
<ipalestin@accival.com.mx>
    (reason: 530 5.7.1 Client was not authenticated)

   ----- Transcript of session follows -----
451 4.4.1 reply: read error from [10.213.193.19]
... while talking to [10.203.137.44]:
>>> MAIL From:<rnunez@notariouno.com.mx> SIZE=31787
<<< 530 5.7.1 Client was not authenticated
554 5.0.0 Service unavailable
0
Comment
Question by:alcani
  • 2
3 Comments
 
LVL 21

Accepted Solution

by:
Papertrip earned 500 total points
Comment Utility
Problem is on your side, and will most likely be fixed by adding an SPF record into DNS for notariouno.com.mx

The record should look like the following:

"v=spf1 ip4:1.2.3.4 ip4:1.2.3.5 ~all"

Open in new window


replace 1.2.3.4 and 1.2.3.5 with the IP's of any servers that are sending mail from notariouno.com.mx.  If you only have 1 server then just use 1 ip4 mechanism, 2 servers use 2 ip4 mechanisms, etc.
0
 
LVL 21

Expert Comment

by:Papertrip
Comment Utility
@alcani were you able to make this change and test it out?
0
 

Author Comment

by:alcani
Comment Utility
Well this a shared hosting (dreamhost), I was understanding the error.

I don't have access to the configuration files...

Thanks!
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

Pegasus Mail (http://www.pmail.com/) is a donation ware that is a collaboration of David Harris along with his team members. It is a desktop mail client that offers the option of configuring more than one mail account with single set up. It supports…
Find out what Office 365 Transport Rules are, how they work and their limitations managing Office 365 signatures.
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now