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Cannot access website through VPN

Posted on 2011-09-07
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Last Modified: 2012-05-12
Hi All, we have got one of the website(192.168.235.110) published through ISA 2004. When clients connect through VPN (windows 2003 R2) they cannot access the website but it works fine if VPN not connected.What could be the issue.
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Question by:ArcIT
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LVL 29

Expert Comment

by:pwindell
ID: 36500405
Too many variables
Too many possibilities
Not enough information

Sorry

The IP# is only partially relevant in that it shows an RFC Private Address which gives only a mild hint to the topology,...the exact IP# itself is not relevant.   The Server OS version is not relevant,..it could just as easily be a Unix based OS running Apache and would make no difference.

What we need to know is the topology design,...the location of everything including the users,...and the methodologies being used to access the Site.
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LVL 22

Expert Comment

by:yo_bee
ID: 36500433
Can you ping www.google.com when connected to VPN?
If not sounds like a DNS resolution.
Can you ping your internal servers/servers when connected via VPN?

Try a tracert to www.google.com to see where it fails.

These are a few things you can ty
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Accepted Solution

by:
ArcIT earned 0 total points
ID: 36500535
Problem sorted as I change the settings in browser to use internal proxy server and that way it opens the websites. All good.
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LVL 22

Expert Comment

by:yo_bee
ID: 36502157
close the ticket or delete it.
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Author Closing Comment

by:ArcIT
ID: 36547919
Figured it our by myself.
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