Did you first install the 4 prerequisite updates?
Best practices states SBS Service packs should be installed in the following order:
Windows Server 2003 SP1
Exchange Server 2003 SP1
If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.
Written by Glen Knight (demazter) as part of a series of how-to articles.
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