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huge problem converting ost to pst, maybe encrypted?

Posted on 2011-09-07
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Last Modified: 2012-05-12
i have an ost from outlook 2010 that was on a corp network using exchange.  we copied the ost to a usb flash and am trying to make it a pst file.  every program we use to convert says there is no data but the ost is 870mb. i know there is data.  The only clue to the problem is that when we got the file off the computer, it said it might encrypt it?  how do we decrypt it?
 I cannot find out what it had because the company took the laptop back and the division is no more since last week.  
i have tried easyprofessional, ost2pst.exe, outlook recovery toolbox, and others. all either error or say there is no data.  any help?
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Question by:bowlerman25
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by:jfletchster
ID: 36500801
Ost and pst files are pretty simple things, have you tied mounting the ost as a database file in outlook and then tried exporting to pst

Because it has been encrypted, which is highly likey as it come from a corporate computer, them you won't be able to de-crypt it, it will have lots of security requirements including domain linking involved, which you are no longer apart off.
This is the reason why it would be encrypted to prevent it's removal from company property. 
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Expert Comment

by:rosen01
ID: 36500898
Had you give a try the tool at http://www.convert-osttopst ? They claims to convert encrypted ost to pst file. Just get the demo version and convert ost to pst. If it previews the components of ost file in demo version then you can go for the full version and get ost to pst converted
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Author Comment

by:bowlerman25
ID: 36503172
rosen01,
the link you gave does not work?

also, what process do you mean by mounting it?  going to data file management and adding it? please provide detail
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by:jfletchster
ID: 36504169
Yes add in data file management
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Author Comment

by:bowlerman25
ID: 36507117
it says the outlook file is not a data file and to choose a new file type, when i try to mount it?
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by:chcw
ID: 36507368
I believe it is encrypted and you need to decrypt to get the data out.
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Author Comment

by:bowlerman25
ID: 36507817
how do i find out how it is encrypted? can i find out how?  or what encryption was used?
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Expert Comment

by:rosen01
ID: 36507857
Hi bowlerman25,

It is http://www.convert-osttopst.com
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Assisted Solution

by:rosen01
rosen01 earned 2000 total points
ID: 36507862
use the tool to convert encrypted ost to pst file.
Download the tool from http://www.convert-osttopst.com
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Author Comment

by:bowlerman25
ID: 36512012
i am trying that now and says not a valid ost file?
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bowlerman25 earned 0 total points
ID: 37253808
i found out the file was encrypted
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Author Closing Comment

by:bowlerman25
ID: 37271970
my comment was the answer
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